Dominique Clark
Mansfield,MA
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Shaw's Supermarket
03.2017 - Current
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Identified accounting errors when cross-referencing documents and database information.
- Reported financial data and updated financial records in ledgers and journals.
- Used knowledge of local laws to comply with reporting requirements.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Customer Service Representative
Shaw's Supermarket
03.2015 - 03.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH07.2024
High School Diploma -
Mansfield High School
Mansfield, MA06.2010
Skills
- Quarterly Reviews
- Time Tracking
- Bookkeeping
- Data Research and Analysis
- Industry Best Practices
- Coding Understanding
- Behavior Modeling
- Cybersecurity Protocols
- Java
- HTML and XML
- Python
Timeline
Bookkeeper
Shaw's Supermarket
03.2017 - Current
Customer Service Representative
Shaw's Supermarket
03.2015 - 03.2017
Bachelor of Science - Computer Science
Southern New Hampshire University
High School Diploma -
Mansfield High School
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