Hi, I’m
Dominique Dashkewich
Store Manager
Denville,NJ
Summary
Experienced sales person with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals while still keeping the environment fun and down to earth. Achieving personal and store goals as well as keeping up with daily and monthly store operations. Is able to complete any training as well as assist in the training of others. Willingness to take on added responsibilities to meet teams goals. Prepared to start a career and make meaningful contributions with a strong drive.
Overview
6
years of professional experience
Work History
Genesco
Journeys Store Manager
02.2025 - Current
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue. As well as having a thorough understanding of how said loyalty program works.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Trained to communicate with companies POS team for any store or system issues.
- Implemented any disciplinary actions such as verbals, write ups, and terminations.
Genesco
Journeys Assistant Manager
09.2022 - 01.2025
Job overview
- Completed any required training such as training videos and booklets to hands on training
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue. As well as having a thorough understanding of how said loyalty program works.
- Understands how to contact and work with the companies POS team if there was any store or system issues.
Genesco
Journeys Sale Lead
07.2022 - 08.2022
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Completed any required training such as training videos, booklets, and hands on training
- Provided mentorship and training to any new associates
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained all store operations that needed to be done.
Genesco
Journeys Sales Associate
08.2021 - 07.2022
Job overview
- Completed any required training such as training videos and booklets too hands on training
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Constantly keeping the sale floor filled with product. As well as properly displaying and tagging produ
- Putting product back correctly in the stockroom following the companies organization policy
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Summer Plus
Summer Camp Counselor
06.2019 - 08.2019
Job overview
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Assisted in the children's medical care and meal times.
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Recorded attendance and contacted parents regarding absent campers.
- Coordinated special events, such as talent shows or field trips, to provide memorable experiences for campers throughout the season.
Education
Morris Knolls High SchoolRockaway, NJ
High School Diploma
06-2022
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership and coaching
- Inventory management
- Cash management
- Shift scheduling
- POS systems
- Goals and performance
- Recruitment and hiring
- Supply ordering
- Policies and procedures
- Store displays
- Documentation and reporting
- Payroll management
- Bank deposit procedures
- Performance reviews
- Advertising and marketing
- Employee terminations
- Verbal and written communication
Accomplishments
- Single handedly lead the district for a day with a sales increase by 120% my first month as a store manager
- First month as a store manager was given a "top performer" certificate for sales increase over LY of +6.28%
- Journeys awards employee's with pins to attach to their lanyards. I have personally been awarded the following,
- 4 "Core Value" pins; a pin awarded to those by RVPs/DSMs who are seen representing one of the companies 12 core values.
- 1 "Sales Star" pin; a pin awarded by DSMs for excellent sales/service.
- 1 "SOP" pin; a pin given out by DSMs to those who are achieving a 3 out of 3 in the companies SOPs.
- 3 silver pins; pins awarded by Mike Sypert, EVP of sales operations, for exemplary sales/customer service as well as winning company competitions.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Learning about famous landmarks, historical sites, and cultures.
- Reading
- Fashion and Style
- Astrology
- Kayaking
- Animal Care
- Cooking
- Drawing and Painting
- Outdoor Recreation
- Video Gaming
- Crafting and DIY Projects
- Road Trips
Timeline
Journeys Store Manager
Genesco
02.2025 - Current
Journeys Assistant Manager
Genesco
09.2022 - 01.2025
Journeys Sale Lead
Genesco
07.2022 - 08.2022
Journeys Sales Associate
Genesco
08.2021 - 07.2022
Summer Camp Counselor
Summer Plus
06.2019 - 08.2019
Morris Knolls High School
High School Diploma
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