Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Deselles

Smyrna,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Customer Service Associate/Cashier

Home Depot
Smyrna, TN
08.2022 - Current
  • Resolved customer complaints, achieving 95% customer satisfaction rate across store operations.
  • Operated point of sales (POS) system with 100% accuracy, ensuring secure and efficient transaction processing.
  • Excelled in fast-paced customer service environment, consistently meeting performance targets under pressure.
  • Managed cash flow operations of $3,000 to $6,000 per shift without errors or misallocation.

Customer Service Associate/Shelf Stocker

Walmart
Smyrna, TN
11.2018 - 08.2022
  • Conducted periodic stock checks to maintain optimal inventory levels.
  • Defused customer interactions with professionalism while adhering to company policy.
  • Maintained organized and clean environments on sales floor and in storage areas.
  • Trained and mentored over 15 sales associates in sales techniques and customer service.

Restaurant Hostess

Legends Steakhouse
Smyrna , TN
08.2018 - 11.2018
  • Greeted and escorted guests to assigned tables for 200 to 400 guests per shift.
  • Coordinated with waitstaff, kitchen, and managers to ensure guest satisfaction.
  • Addressed customer complaints swiftly, escalating issues to management when necessary.
  • Managed 50 to 100 reservations per shift through phone and email systems.

Education

Bachelor of Science - Allied Health Technology

Middle Tennessee State University
Murfreesboro, TN
08-2024

Skills

  • Team collaboration
  • Microsoft Office 365 proficiency
  • Communication skills
  • Adaptability
  • Problem resolution
  • Google workspace Proficiency

Timeline

Customer Service Associate/Cashier

Home Depot
08.2022 - Current

Customer Service Associate/Shelf Stocker

Walmart
11.2018 - 08.2022

Restaurant Hostess

Legends Steakhouse
08.2018 - 11.2018

Bachelor of Science - Allied Health Technology

Middle Tennessee State University