Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Service Associate/Cashier
Home Depot
Smyrna, TN
08.2022 - Current
Resolved customer complaints, achieving 95% customer satisfaction rate across store operations.
Operated point of sales (POS) system with 100% accuracy, ensuring secure and efficient transaction processing.
Excelled in fast-paced customer service environment, consistently meeting performance targets under pressure.
Managed cash flow operations of $3,000 to $6,000 per shift without errors or misallocation.
Customer Service Associate/Shelf Stocker
Walmart
Smyrna, TN
11.2018 - 08.2022
Conducted periodic stock checks to maintain optimal inventory levels.
Defused customer interactions with professionalism while adhering to company policy.
Maintained organized and clean environments on sales floor and in storage areas.
Trained and mentored over 15 sales associates in sales techniques and customer service.
Restaurant Hostess
Legends Steakhouse
Smyrna , TN
08.2018 - 11.2018
Greeted and escorted guests to assigned tables for 200 to 400 guests per shift.
Coordinated with waitstaff, kitchen, and managers to ensure guest satisfaction.
Addressed customer complaints swiftly, escalating issues to management when necessary.
Managed 50 to 100 reservations per shift through phone and email systems.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC