Dominique Dugas
Humble,TX
Summary
Dynamic Sales Manager with a proven track record at Carmax, enhancing client satisfaction and boosting sales through strategic planning and effective team leadership. Expert in relationship building and sales coaching, with a knack for exceeding KPIs. Skilled in both verbal and written communication, ensuring stellar client relationships and team performance.
Overview
9
9
years of professional experience
Work History
Sales Manager
Carmax
Houston, TX
03.2017 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
X-Ray Technician
NVI, LLC
Houston, TX
08.2015 - 03.2017
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements in the oil field.
- Maintained high-quality images on industrial pipes by performing routine equipment maintenance and troubleshooting issues promptly.
- Developed and processed radiologic film to aid in diagnostics of industrial piping with high-quality imagery in the oil field.
Education
No Degree - Business Management
Lamar University
Beaumont, TXHigh School Diploma -
West Orange Stark High School
Orange, TX05-2003
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Client relationship management
- Product knowledge
- Verbal and written communication
- Sales coaching
- Strategic planning
- Rapport and relationship building
- KPI tracking
Accomplishments
- Named "Store Champion" at Carmax Houston North in 2020 as a Sales Consultant.
- Named "Store Champion" at Carmax San Antonio in 2017 as a Sales Consultant.
- Promoted to Sales Manager after 4 successful years in the sales department.
- Supervised team of 40 staff members.
- Currently in the SMDP (Sr. Manager Development Program) where I would have the opportunity to become a Location General manager.
Store Champion and Carmax Houston North
Store Champion was rewarded to the top Sales Consultant at the store's quarterly Communications meeting.
Timeline
Sales Manager
Carmax
03.2017 - Current
X-Ray Technician
NVI, LLC
08.2015 - 03.2017
No Degree - Business Management
Lamar University
High School Diploma -
West Orange Stark High School