Dominique Duncan
Brooklyn,NY
Summary
To obtain a responsible position where my experience, skills and proficiency will allow me the opportunity for growth.
Overview
13
13
years of professional experience
Work History
Case Manager
Community Access Inc.
New York, NY
05.2021 - 08.2024
- Provide recovery-oriented support services and outreach to assigned program participants
- Utilize harm reduction strategies when working with individuals, experiencing drug and or alcohol related problems
- Develop and assist in implementing service plans determined by goals of program participate, including with human service plans with program participants, identifying progress and revising the plan as needed
- Provide support and training on skills building, including, but not limited to assertiveness, self advocacy, socialization, and daily living skills
Peer Support Specialist
Robeson Health Care
Greenville, NC
12.2019 - 04.2021
- Inform consumers about benefits, community resources and services
- Assist consumers with obtaining resources and services
- Ensure that predetermined activities take place
- Consult with other treatment staff
- Observe, report and document signs and symptoms or changes in consumer's behavior
- Utilize therapeutic communication skills to engage consumers during interactions
Manager
Salvation Army ARC
Brooklyn, NY
02.2012 - 06.2016
- Organize, coordinate and supervise all store-related activities
- Operate cash register as necessary
- Sort, price and stock merchandise
- Maintained the cleanliness and organization of the store
- Supervise and schedule the employees and volunteers
- Receipt and deposit daily sales
- Meet with Corps officers and staff regularly to monitor store progress
Education
HS Diploma -
Walk In Love Christian Academy
06.2010
Skills
- Exceptional customer service and communication skills
- Team player
- Computer literate
- Proficient in Microsoft Office (Word and Excel)
- Work well under pressure and meets deadlines in a timely manner
- Detail-Oriented
- Type 60 wpm
Timeline
Case Manager
Community Access Inc.
05.2021 - 08.2024
Peer Support Specialist
Robeson Health Care
12.2019 - 04.2021
Manager
Salvation Army ARC
02.2012 - 06.2016
HS Diploma -
Walk In Love Christian Academy