Dominique Duncan
Brooklyn
Summary
To secure a position where I can apply my experience and skills in a way that support organizational goals and fosters growth.
Overview
13
13
years of professional experience
Work History
Case Manager
Community Access Inc.
New York
05.2021 - 08.2024
- Provide recovery-oriented support services and outreach to assigned program participants
- Utilize harm reduction strategies when working with individuals, experiencing drug and or alcohol related problems
- Develop and assist in implementing service plans determined by goals of program participate, including with human service plans with program participants, identifying progress and revising the plan as needed
- Provide support and training on skills building, including, but not limited to assertiveness, self advocacy, socialization, and daily living skills
Peer Support Specialist
Robeson Health Care
Greenville
12.2019 - 04.2021
- Inform consumers about benefits, community resources and services
- Assist consumers with obtaining resources and services
- Ensure that predetermined activities take place
- Consult with other treatment staff
- Observe, report and document signs and symptoms or changes in consumer's behavior
- Utilize therapeutic communication skills to engage consumers during interactions
Manager
Salvation Army ARC
Brooklyn
02.2012 - 06.2016
- Organize, coordinate and supervise all store-related activities
- Operate cash register as necessary
- Sort, price and stock merchandise
- Maintained the cleanliness and organization of the store
- Supervise and schedule the employees and volunteers
- Receipt and deposit daily sales
- Meet with Corps officers and staff regularly to monitor store progress
Education
HS Diploma -
Walk In Love Christian Academy
Brooklyn, NY06.2010
Skills
- Exceptional customer service and communication skills
- Team player
- Computer literate
- Proficient in Microsoft Office (Word and Excel)
- Work well under pressure and meets deadlines in a timely manner
- Detail-Oriented
- Type 60 wpm
- Recovery planning
- Harm reduction
- Case documentation
- Skills training
- Crisis intervention
- Program evaluation
- Client advocacy
- Effective communication
- Cultural competence
- Organization and multitasking
Timeline
Case Manager
Community Access Inc.
05.2021 - 08.2024
Peer Support Specialist
Robeson Health Care
12.2019 - 04.2021
Manager
Salvation Army ARC
02.2012 - 06.2016
HS Diploma -
Walk In Love Christian Academy
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