Dominique Evans
Cedar Hill,TX
Summary
Dedicated sales professional with expertise in consultative selling and closing techniques. Skilled in educating clients and fostering long-term relationships, leading to significant sales growth and customer loyalty in the cemetery services industry. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Insurance Customer Service Representative
ADT
Houston, Texas
11.2024 - 12.2025
- Provided detailed product information to enhance customer understanding.
- Provided quotes on various types of insurance policies.
- Greeted customers and provided prompt, courteous service.
- Collaborated with underwriters to ensure policy compliance and approval.
- Provided customers with information regarding plan features, pricing, and availability.
Roofing Consultant
Anderson Restoration
Houston, Texas
03.2022 - 07.2024
- Evaluated roofing conditions and provided recommendations for repair and replacement.
- Delivered presentations on roofing materials and installation techniques to clients.
- Utilized CRM software to manage client interactions and track sales activities.
- Negotiated contracts and pricing with clients for roofing projects.
- Identified opportunities for growth within current customer base through upselling techniques.
- Followed up with customers after installation and repair work was completed for feedback.
Cemetery Salesperson/Sales Representative
Allen Dave Funeral Homes and Crematorium
Houston, Texas
02.2020 - 02.2022
- Cultivated key customer relationships, leading to increased sales opportunities.
- Developed customized sales techniques that effectively sold and upsold services to new and existing clients.
- Educated clients on available options and guided decision-making processes.
- Established service areas that fostered respectful environments, enhancing family experiences.
Education
High School Diploma -
Leo Catholic High School
Chicago, IL05-2009
Some College (No Degree) - Business Administration And Management
Joliet Junior College
Joliet, ILSkills
- Sales strategy
- Customer education
- Relationship building
- Market analysis
- Product upselling
- Customer service
- Closing techniques
- Consultative selling
- Door-to-door sales
Certification
- Twic card
- HIPPA
- PIPEDA
Timeline
Insurance Customer Service Representative
ADT
11.2024 - 12.2025
Roofing Consultant
Anderson Restoration
03.2022 - 07.2024
Cemetery Salesperson/Sales Representative
Allen Dave Funeral Homes and Crematorium
02.2020 - 02.2022
High School Diploma -
Leo Catholic High School
Some College (No Degree) - Business Administration And Management
Joliet Junior College