Dominique Faivre
Summary
Dynamic retail and sales professional with a strong background in product placement and merchandising, complemented by extensive experience in inventory management and shipment processing. Proven ability to enhance customer loyalty and satisfaction through consultative techniques and a keen focus on individual needs. Expertise in product merchandising, payment processing, and maintaining a clean, organized environment. Recognized as a dedicated relationship-builder with exceptional organizational skills and a robust work ethic that drives success.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Flowers of the Field
07.2025 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Jr Petstylist
Petco
04.2024 - 06.2025
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Contributed positively to the work environment by fostering a collaborative and supportive atmosphere among team members.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
Professional Bather
Petsmart
04.2023 - 03.2024
- Trimmed nails using clippers and grinders.
- Developed an efficient system for bathing multiple animals at once with minimal stress to the pet.
- Observed behavior of animals during bathing in order to provide them with a safe environment.
- Kept detailed records regarding all activities related to pet care including bathing, medications administered.
Shoe Sales Associate/Sales Lead
Red Rock Running Company
01.2022 - 03.2023
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
Receptionist/Assistant Manager
Zen Massage
07.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Bath And Body Works
09.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager/Keyholder
Game Stop
11.2020 - 04.2021
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
Associate/Sales Lead Keyholder
The Arsenal (Las Vegas Golden Knights Pro Shop) - Pro Shop
09.2017 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
Education
Cosmetology
Aveda Institute Las Vegas
10.2019
High School Diploma - undefined
Palo Verde High School
06.2017
Skills
- Complaint resolution
- Scheduling
- Call escalation
- Staff training
- Flexible schedule
- Store maintenance
- POS system operations
- Bookkeeping
- Customer and client relations
- Positive and professional
- Reception desk management
- Multi-line telephone skills
- Multi-line phone system operation
Languages
French
Limited Working
Italian
Limited Working
Timeline
Delivery Driver
Flowers of the Field
07.2025 - Current
Jr Petstylist
Petco
04.2024 - 06.2025
Professional Bather
Petsmart
04.2023 - 03.2024
Shoe Sales Associate/Sales Lead
Red Rock Running Company
01.2022 - 03.2023
Receptionist/Assistant Manager
Zen Massage
07.2021 - 10.2022
Assistant Manager/Keyholder
Game Stop
11.2020 - 04.2021
Sales Associate
Bath And Body Works
09.2020 - 03.2022
Associate/Sales Lead Keyholder
The Arsenal (Las Vegas Golden Knights Pro Shop) - Pro Shop
09.2017 - 03.2020
High School Diploma - undefined
Palo Verde High School
Cosmetology
Aveda Institute Las Vegas
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