Results-driven restaurant leader with 15+ years of experience managing operations, budgets, staffing, and training. Expertise in coaching managers, improving food quality and order accuracy, and maintaining compliance while supporting sales growth and profitability.
Work History
General Manager
6 Years 3 Months
Logan's Roadhouse | 07.2020 - Current
Implemented corrective actions to improve food quality, order accuracy, and guest satisfaction.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Implemented corrective actions to improve drive-thru speed, order accuracy, and guest satisfaction.
General Manager
6 Years 4 Months
Joe's Crab Shack | 03.2014 - 07.2020
Implemented corrective actions to improve food cost, order accuracy, and guest satisfaction.
Monitored cash handling, sales performance, and loss prevention procedures to protect profitability.
Coordinated food safety and sanitation compliance with company policies and health regulations.
Maintained performance expectations by coaching managers, resolving issues, and improving operational consistency.
General Manager
5 Years 11 Months
McDonalds | 03.2008 - 02.2014
Led daily restaurant operations, ensuring consistent service, food quality, and cleanliness standards.
Oversaw hiring, onboarding, and training processes for new team members and shift leaders.
Directed crew scheduling and labor deployment to match peak traffic and staffing needs.
Optimized inventory controls to reduce waste and maintain product availability across all dayparts.
Education
High School Diploma
Central High School | Beaumont, TX
Bachelor of Science - Criminal Justice
Southern New Hampshire University | Hooksett, NH | 05-2027