Dominique Hogan
Duncanville,TX
Overview
6
6
years of professional experience
Work History
Title Training Specialist
R B Global
Westchester, IL
10.2022 - Current
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Documented participation and evaluated learning for each participant.
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
- Trained and mentored new persondnel hired to fulfill various roles.
Title Specialist
Insurance Auto Auctions, IAA
Grand Prairie, TX
03.2020 - 10.2022
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Organized and prepared tax and title documents to transfer ownership of property.
- Entered title and vehicle information into database.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Communicated with customers to resolve common title issues.
- Contacted PA, IN Motor Vehicle Department to determine status of pending titles.
Title Specialist
Insurance Auto Auctions, IAA
Justin, TX
01.2018 - 03.2020
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Organized and prepared tax and title documents to transfer ownership of property.
- Entered title and vehicle information into database.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Received and processed paperwork for titles, new license plates, and renewals.
- Communicated with customers to resolve common title issues.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Handled cash and credit card payments accurately.
- Contacted Tx Motor Vehicle Department to determine status of pending titles.
- Managed and reconciled accounts to finalize accurate and complete financial transactions.
Education
Medical Billing And Coding
Everest College
Arlington, TX10.2005
Skills
- Classroom Experience
- Job Training
- Reference Material Development
- Online Training Experience
- Product Development
Timeline
Title Training Specialist
R B Global
10.2022 - Current
Title Specialist
Insurance Auto Auctions, IAA
03.2020 - 10.2022
Title Specialist
Insurance Auto Auctions, IAA
01.2018 - 03.2020
Medical Billing And Coding
Everest College