Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Lockhart

Warner Robins,GA

Summary

Proven ROI Specialist with a track record of enhancing revenue and efficiency at Him Quality Solutions. Skilled in data interpretation and fostering strong team dynamics, I've driven process improvements and compliance with HIPAA regulations. My background includes boosting profitability and cultivating pivotal relationships, showcasing a blend of analytical prowess and customer service excellence.

I have 13 years of management experience.

Overview

12
12
years of professional experience

Work History

ROI Specialist

Him Quality Solutions
09.2022 - Current
  • Collaborated with cross-functional teams, implementing process improvements that led to increased revenue capture.
  • Evaluated financial performance of various projects, recommending potential investment opportunities for the organization.
  • Assisted in the development of ROI tracking tools, enhancing overall department efficiency and effectiveness.
  • Ensured compliance with HIPAA regulations by maintaining strict confidentiality in managing sensitive patient information.
  • Developed strong relationships with third-party payers, facilitating prompt resolution of claims issues and ensuring accurate reimbursements.

Team Lead

Perdue Farms
01.2019 - 11.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

General Manager

Wendy's
12.2012 - 09.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Education

Associate - Health Administration

Colorado Technical University
Colorado Springs, CO
11.2021

Skills

  • Data Interpretation
  • Cost-benefit analysis
  • Profitability analysis
  • Customer Service
  • HIPAA Compliance
  • HIPAA Regulations

Timeline

ROI Specialist

Him Quality Solutions
09.2022 - Current

Team Lead

Perdue Farms
01.2019 - 11.2022

General Manager

Wendy's
12.2012 - 09.2018

Associate - Health Administration

Colorado Technical University

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Dominique Lockhart