Dominique Morales
Tucson,AZ
Summary
Versatile medical professional with comprehensive expertise in patient care and procedural support. Acknowledged for attention to detail and analytical thinking, enhancing operational efficiency and fostering positive patient experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Saint Mary Hospital
Tucson, AZ
01.2025 - Current
- Managed patient registration and appointment scheduling efficiently.
- Verified insurance information and maintained accurate patient records.
- Coordinated communication between departments to ensure smooth operations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered phones promptly in a professional manner.
Medical Assistant
United Urology Group
tucson, AZ
01.2024 - 01.2025
- Establish a sterile setup for in-office procedures. Prostate biopsy, bladder Botox injections, urethral stent removals, and bladder biopsy.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Performed basic laboratory tests, such as urinalysis, under the direct supervision of a physician or registered nurse.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Arizona Oncology- Colorectal Specialist
Tucson, AZ
04.2023 - 01.2024
- Established sterile procedures for flexible sigmoidoscopy, HRA's, ARMs, rigid proctoscopy, and anal skin tag removals.
- Ensured accurate collection, labeling, and storage of laboratory specimens prior to testing.
- Streamlined organization of patient charts before daily clinic sessions.
- Performed dressing changes on wounds to prevent infection and monitor healing.
Medical Assistant
Arizona Urology Specialist
Tucson, Az
04.2021 - 03.2023
- Set up in-office procedures, including cystoscopy, urodynamics, PTNS, and catheter changes.
- Obtain medical records prior to the appointment.
- Room patients, obtain medical and social history, vitals, prep, and position the patient for exams.
Medical Assistant
Banner Health
Tucson, AZ
06.2019 - 12.2021
- Facilitated patient examinations and procedures for healthcare providers.
- Set up procedures, trigger point injections, ultrasound-guided injections, and optical nerve blocks.
- Secured pre-authorizations and pre-certifications for minor in-office surgical procedures.
- Prepared and maintained precise medical records and documentation.
Education
Certificate - Medical Assistant
Carrington College
Tucson, AZ11-2018
High School Diploma -
Flowing Wells Highschool
Tucson, AZ05-2017
Associate of Science - Surgical Technologist
Brookline College
Tucson, AZSkills
- Sterile technique
- Attention to detail
- Critical thinking
- Manual dexterity
- Organizational skills
- Reliability
- Adaptability
- Instrument knowledge
- Professionalism and ethics
- Initiative and proactivity
Certification
Basic Life Support
Externship
- Tucson Medical Center- Surgical Technologist
Timeline
Patient Access Representative
Saint Mary Hospital
01.2025 - Current
Medical Assistant
United Urology Group
01.2024 - 01.2025
Medical Assistant
Arizona Oncology- Colorectal Specialist
04.2023 - 01.2024
Medical Assistant
Arizona Urology Specialist
04.2021 - 03.2023
Medical Assistant
Banner Health
06.2019 - 12.2021
Certificate - Medical Assistant
Carrington College
High School Diploma -
Flowing Wells Highschool
Associate of Science - Surgical Technologist
Brookline College