Dominique Porter
Atlanta ,GA
Summary
with 6+ years directing multi-site food service establishments. Expert in team mentorship, reducing management turnover by 30% and elevating customer satisfaction scores by 15% across all managed units. Eager to apply expertise in QA compliance and brand standard execution to improve operational efficiency and profitability for an established multi-unit franchise."
Overview
16
16
years of professional experience
Work History
Multi Unit Supervisor
McDonald’s
Flordia
05.2025 - Current
- Drive profitability, ensure adherence to corporate Quality, Service, and Cleanliness (QSC) standards, and lead a team of 30 to 60+ staff members.
- bridge the gap between executive vision and day-to-day execution by supervising department heads, optimizing efficiency, driving profitability, and building high-performing teams to achieve organizational goals.
- Develop, implement, and manage the annual budget, resource allocation, cost control, and revenue growth initiatives.
General Manager
McDonald’s
Flordia
08.2010 - 05.2025
- Profit & Loss (P&L): Accountable for meeting annual, quarterly, and monthly profit objectives by controlling food and labor costs.
- Sales Analysis: Analyzes sales trends to identify growth patterns and implements operational programs to increase revenue.
- Administration: Handles supply chain ordering, completing end-of-month inventory, and auditing cash and security systems
Education
High School Diploma -
Salem High School
Conyers, GAAssociate of Science -
Colorado Technical University
Colorado Springs, CO06.2026
Skills
- Operations management
- Budget development
- Positive attitude
- Teamwork
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking
- Attention to detail
Timeline
Multi Unit Supervisor
McDonald’s
05.2025 - Current
General Manager
McDonald’s
08.2010 - 05.2025
High School Diploma -
Salem High School
Associate of Science -
Colorado Technical University