Summary
Overview
Work History
Skills
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Education
Interests
Websites
Timeline
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SIERRA HUNTER

SIERRA HUNTER

Austin,Tx

Summary

Experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Multi-Unit Area Manager

Faherty Brand
06.2022 - 03.2025

Leading multi-site operations for Faherty Brand in the Texas/Arkansas market, my expertise in retail and sales leadership has been instrumental in driving store performance and customer satisfaction. With a strong background in retail operations, I excel in areas such as inventory analysis, product development, and visual merchandising. At the helm, I've fostered an environment of excellence in coaching and team development, ensuring that our stores consistently deliver outstanding service. My commitment to operational efficiency is matched by a passion for empowering sales teams, optimizing store processes, and creating engaging customer experiences.

  • Top 3 in company Sales/KPI increase
  • Driving Sales YTD up 26% from LY
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Collaborated with Local Artists/Venders for store events


Multi-department Manager

Nordstrom
12.2021 - 06.2022

Overseeing multiple departments within Nordstrom, managing staff, scheduling, loyalty programs, merchandising, inventory, sales, and customer service. Responsible for ensuring the department operates efficiently and meets sales targets, while also fostering a positive work environment and customer experience.

Key responsibilities being

  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

Multi-department Manager

Nordstrom Rack
02.2017 - 12.2021

As an Inventory and Fulfillment Department Manager is responsible for overseeing all aspects of inventory management, ensuring accurate stock levels, and efficiently fulfilling customer orders. This involves managing warehouse operations, tracking inventory, optimizing shipping processes, and managing a team of fulfillment employees and also warehouse employees.

Key Responsibilities:

  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Skills

  • Leadership training
  • Operations management
  • Staff management
  • Relationship building and management
  • Team development
  • Effective sales management
  • Human resource management
  • Strategic leadership
  • Employee performance evaluation
  • Sales expertise
  • Quickly adaptable
  • Customer retention strategies
  • Sales operations management
  • Workforce development
  • Personal wellness coaching
  • Creative problem solving
  • Effective communication skills
  • Strategic marketing campaigns
  • Talent acquisition
  • Customer support leadership

  • Online talent acquisition
  • Project coordination
  • Sales performance analysis
  • Dispute resolution
  • CRM proficiency
  • Digital marketing expertise
  • Process optimization
  • Retail display design
  • Administrative support
  • Spreadsheet management
  • Client relationship management
  • Warehouse management
  • Sales team management
  • Training program design
  • B2B sales expertise
  • Administrative management
  • Project coordination
  • Visual merchandising expertise
  • Human resources consulting/Operations
  • Strategic business growth

Accomplishments

  • Supervised team of 25-30 staff members in 5 store locations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 98% accuracy inventory being top 1% in company.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k match

Quote

Thoughtful leaders whose kindness isn't a strategy, but a way of loaning someone your strength instead of reminding them of their weakness.

Software

Excel

Deputy

Workday

Greenhouse

Rippling

SAP Concur

Bennie

Lattice

Ramp

Betterment

Slack

Oneshop

Canva

Zoom

Teams

Salesforce

Asana

Skype

Worksmith

Orderco

Blue Yonder

Okta verify

Dropbox

42Reporting

Shopify

Adyen

Newstore

Tableau

Languages

English
Native or Bilingual

Education

High School Diploma -

Brookings Harbor
Oregon
08.1994 - 06.1998

Interests

Traveling the world

Timeline

Multi-Unit Area Manager

Faherty Brand
06.2022 - 03.2025

Multi-department Manager

Nordstrom
12.2021 - 06.2022

Multi-department Manager

Nordstrom Rack
02.2017 - 12.2021

High School Diploma -

Brookings Harbor
08.1994 - 06.1998
SIERRA HUNTER