Dominique Ruiz
Summary
Detail-oriented and knowledgeable Office manager, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Aspen Dental
11.2021 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Optician
My Eye Doctor
07.2018 - 11.2021
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
Bartender
The Clubhouse Bar And Grill
09.2016 - 07.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
No Degree - Nursing
Bucks County Community College
Newtown, PAHigh School Diploma -
Conwell-Egan Catholic High School
Fairless Hills, PASkills
- Policy Implementation
- Coaching and Training
- Policy and Procedure Modification
- Account and Ledger Reconciliations
- Training and Development
- Performance Improvement
- Office Supplies and Inventory
- Workflow Optimization
- Team Bonding
- Organizational Skills
- Business Administration
- Leadership and Change Management
- Staff Training
Accomplishments
In the 6 months of being an Office manager at Aspen Dental I took a $200,000 productive office to a $300,000 productive office.
Certification
- CM - Certified Office Manager Trainer
Timeline
Office Manager
Aspen Dental
11.2021 - Current
Optician
My Eye Doctor
07.2018 - 11.2021
Bartender
The Clubhouse Bar And Grill
09.2016 - 07.2018
No Degree - Nursing
Bucks County Community College
High School Diploma -
Conwell-Egan Catholic High School
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