Dedicated assistant manager with a proven track record in customer service and team leadership. Expertise in goal setting and workload management, contributing to enhanced operational efficiency and improved customer experiences.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Torrid
Albertville, MN
07.2024 - Current
Assisted in managing daily store operations and ensuring optimal customer service experiences.
Supported inventory management through accurate stock counts and effective product placement strategies.
Collaborated with team members to execute visual merchandising that aligned with brand standards.
Contributed to sales initiatives by providing training and guidance to new staff on product knowledge.
Worked as Interim Store Manger for a few months.
Board of Directors Member
Tricap
Saint Cloud, MN
03.2019 - 07.2021
Led strategic initiatives to enhance organizational effectiveness and community engagement.
Collaborated with executive leadership to develop long-term strategic plans and policies.
Advocated for resource allocation aligned with organizational goals and community needs.
Evaluated program outcomes to ensure alignment with mission and objectives.
Board of Directors Member
Headstart
Saint Cloud, MN
09.2015 - 06.2020
Gas Station Attendant
Sunfish Gas Station
Ramsey, Mn
03.2010 - 04.2011
Operated fuel pumps, ensuring compliance with safety regulations and procedures.
Managed cash register transactions, providing accurate change and receipts to customers.
Assisted customers with inquiries about products and services, enhancing overall customer satisfaction.
Maintained cleanliness and organization of store displays and fueling areas to promote a welcoming environment.
Education
No Degree - Certificate of 911 Training Completion
Anoka-Ramsey Community College
Minneapolis, MN
07-2009
High School Diploma -
Anoka High School
Anoka, MN
06-2006
Skills
Customer service
Money handling
Team leadership
Decision-making
Goal setting
Workload management
Timeline
Assistant Manager
Torrid
07.2024 - Current
Board of Directors Member
Tricap
03.2019 - 07.2021
Board of Directors Member
Headstart
09.2015 - 06.2020
Gas Station Attendant
Sunfish Gas Station
03.2010 - 04.2011
No Degree - Certificate of 911 Training Completion