Dominique Torres

FOLLOW GPS DIRECTIONS TO DESTINATIONS

• Stayed up-to-date on changing local roads and construction areas that may affect routes.
• Provided excellent customer service by answering inquiries about products or services being delivered.
• Managed inventory levels during deliveries by verifying load counts against shipping manifests.
• Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Performed pre-trip inspections of delivery vehicle according to company guidelines.
• Cleaned interior and exterior of delivery vehicle at end of shift as needed.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Verified accuracy of items loaded onto truck against shipping documents.
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Responded promptly to emergency situations involving vehicles or personnel on the roadways.
• Received daily delivery instructions and route assignments from dispatch.
• Checked tires for proper inflation before leaving on each route.
• Adhered to all applicable traffic laws while driving delivery vehicle

• Keep Lobby clean.
• Take Customer orders.
• Recive paynent.
• Hand back correct change.
• Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
• Resolved customer complaints in a timely manner while maintaining excellent customer service standards.

• STOCK , KEEP AREA CLEAN.
• KEEP LOT CLEAN HANDLE CASH AND CREDIT TRANSACTIONS.
• Maintained accurate records of daily transactions, including deposits and withdrawals.
• Monitored inventory levels to ensure adequate supplies were available for daily operations.
• Developed strategies to increase customer satisfaction and improve operational efficiency.
• Prepared financial reports that included weekly and monthly sales summaries, bank deposit slips and reconciliations.
• Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
• Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
• Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
• Reviewed employee time sheets for accuracy before submitting them for payroll processing.
• Assisted in the development and implementation of store policies and procedures related to cash management activities.
• Analyzed sales data to identify opportunities for improvement in store performance.
• Evaluated current processes, identified areas for improvement and implemented solutions accordingly.
• Ensured compliance with all company policies, procedures and regulations regarding cash management.
• Managed and trained cashiers on proper cash handling procedures.
• Performed regular reconciliation of cash drawers to ensure accuracy of funds.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Verified customer age requirement for alcohol or tobacco purchases.
• Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Built and maintained working relationships with peers and upper management.
• Monitored cash drawers in checkouts to verify adequate cash supply.
• Inventoried stock and placed new orders to maintain supplies for expected demand.