Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Toussaint Boothe

Jacksonville,FL

Summary

Dynamic hospitality professional with over nine years of experience delivering exceptional service and leading high-performing teams. Skilled in managing day-to-day operations, optimizing efficiency, and ensuring top-tier guest satisfaction. Proven success in roles from Banquet Server to Assistant Manager, and Account Manager, with strengths in shift supervision, team coordination, and workflow organization. Passionate about creating memorable dining experiences and maintaining excellence in fast-paced, customer-focused environments.

Overview

4
4
years of professional experience

Work History

Lead Server

Volcano Japanese Cuisine
Jacksonville, FL
09.2024 - Current
  • Delivered exceptional table service in a fast-paced sushi restaurant, ensuring customer satisfaction, and efficient table turnover.
  • Provided detailed menu knowledge, including descriptions of specialty rolls, sashimi, and sake pairings.
  • Communicated effectively with sushi chefs and kitchen staff to ensure accurate and timely order delivery.
  • Maintained cleanliness and organization of dining areas in compliance with health and safety regulations.
  • Handled customer concerns with professionalism, contributing to a positive dining experience, and repeat patronage.
  • Processed payments, handled cash, and POS transactions accurately.

Banquet Server

Maggiano's Little Italy
Jacksonville, FL
09.2023 - 07.2024
  • Carry trays, break down tables, carry chairs, and plate ware.
  • Orchestrate seamless banquet setups, ensuring prompt service, and guest satisfaction.
  • Manage complex food orders and dietary requests, enhancing the overall dining experience.
  • Efficiently relay critical information about orders and allergies to appropriate team members.
  • Thrive in a fast-paced environment, coordinating with kitchen and service staff to deliver exceptional banquet experiences.
  • Resolve guest concerns swiftly, preserving a positive atmosphere.

Assistant Manager

Marco's Pizza
Jacksonville, FL
02.2023 - 09.2023
  • Oversaw training and scheduling of restaurant staff to enhance compliance and productivity.
  • Assigned tasks to employees, ensuring timely and effective completion.
  • Educated staff on safety protocols, customer service standards, and cleanliness guidelines.
  • Resolved customer complaints promptly, efficiently, and courteously.
  • Monitored inventory levels and ensured adequate stock by ordering supplies and coordinating deliveries.

Account Manager

State Farm
Jacksonville, FL
11.2022 - 02.2023
  • Managed client portfolio, achieving targets for new business and retention of existing clients.
  • Provided accurate quotations while consistently meeting sales objectives.
  • Delivered exceptional customer service by promptly addressing client queries and concerns.
  • Exceeded sales targets through strong relationship-building and in-depth understanding of client needs.

Lead Server/ Bartender

The One Sushi Plus
Brookhaven, GA
03.2021 - 02.2022
  • Served food courses and alcoholic beverages to guests promptly.
  • Bussed and cleaned tables efficiently, maintaining a tidy dining environment.
  • Recommended dishes to enhance guest experience, resulting in increased repeat business.

Education

Psychology, Minor Criminal Justice

University of North Florida
true
08-2025

Skills

  • Team Management
  • Customer Satisfaction
  • Operational Efficiency
  • Food Preparation
  • Critical thinking
  • Cash Handling
  • Shift Management
  • Organizational Skills

Timeline

Lead Server

Volcano Japanese Cuisine
09.2024 - Current

Banquet Server

Maggiano's Little Italy
09.2023 - 07.2024

Assistant Manager

Marco's Pizza
02.2023 - 09.2023

Account Manager

State Farm
11.2022 - 02.2023

Lead Server/ Bartender

The One Sushi Plus
03.2021 - 02.2022

Psychology, Minor Criminal Justice

University of North Florida

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