Dominique Tucker
Summary
Motivated business professional with experience in customer service and entrepreneurship through successfully operating a beauty business. Skilled in client relations, organization, and financial record tracking developed through managing daily business operations. Currently pursuing a Business–Accounting degree to strengthen financial management, budgeting, and business strategy skills. Dedicated to expanding professional knowledge and using accounting principles to support business growth and long-term financial success.
Overview
15
15
years of professional experience
Work History
PCA
Accra Care
Saint Paul, MN
04.2023 - Current
- Assisted with daily living activities, promoting independence in clients.
- Monitored client’s health status and reported changes to healthcare professionals.
- Maintained cleanliness and organization in client’s living space.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Developed strong relationships with client’s family to provide updates on progress and address concerns collaboratively.
Behavior Aide
Genus Services
South Saint Paul, MN
12.2022 - Current
- Ensured accurate and timely delivery of prescribed medication to enhance resident well-being.
- Monitored resident progress and documented behavioral changes accurately and consistently.
- Assisted in crisis intervention, ensuring safety and stability for residents and staff in challenging situations.
- Supported behavior improvement strategies by modeling appropriate choices and reinforcing good behaviors.
- Participated in annual self-defense training to enhance personal safety skills. Completed professional development courses to improve workplace competencies.
Delivery Driver
Amazon Flex
Chicago, IL
03.2021 - 09.2022
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages efficiently within designated timeframes, ensuring customer satisfaction.
- Navigated routes using GPS technology to optimize delivery efficiency and minimize delays.
Childcare Provider
In-Home Child Care
Springfield, IL
09.2017 - 03.2021
- Supervised daily activities, ensuring safety and well-being of children in care.
- Developed age-appropriate educational activities to foster cognitive and social skills.
- Maintained open communication with parents regarding children's progress and concerns.
- Sanitized and maintained a clean home by following sanitation protocols, ensuring a healthy environment for all children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted in potty training and other daily hygiene activities to support child development.
Overnight Driver
Professional Driver
Springfield, IL
04.2011 - 07.2017
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with dispatch to optimize delivery timelines and address issues.
- Communicated with passengers to provide information and assistance for excellent customer service and developed strong relationships through positive experiences.
Education
Bachelor of Science - Business Accountancy
Western Governors University
Salt Lake City, UTSkills
- Microsoft Word
- Microsoft Excel
- Communication
- Customer Service
- Behavioral Management
- HIPAA compliance
- CPR Certification
- Safety Awareness
- Organization
- Problem Solving
- Documentation
Timeline
PCA
Accra Care
04.2023 - Current
Behavior Aide
Genus Services
12.2022 - Current
Delivery Driver
Amazon Flex
03.2021 - 09.2022
Childcare Provider
In-Home Child Care
09.2017 - 03.2021
Overnight Driver
Professional Driver
04.2011 - 07.2017
Bachelor of Science - Business Accountancy
Western Governors University