Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Ware

Calera,AL

Summary

Dynamic and detail-oriented restaurant professional with a strong work ethic, honed at The Cheesecake Factory. Expert in enhancing customer satisfaction through personalized service and effective upselling. Proven ability to thrive in high-pressure environments while maintaining organization and teamwork, ensuring seamless operations and memorable dining experiences.

Overview

2
2
years of professional experience

Work History

Restaurant Server

The Cheesecake Factory
01.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Restaurant Hostess

The Club, Inc
11.2023 - 06.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Associate of Applied Science - Respiratory Therapy

Jefferson State Community College
Birmingham, AL
12-2025

High School Diploma -

G.W. Carver High School
Montgomery, Alabama
05-2021

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Quality control
  • Strong work ethic
  • Team collaboration
  • Detail-oriented

Timeline

Restaurant Server

The Cheesecake Factory
01.2024 - Current

Restaurant Hostess

The Club, Inc
11.2023 - 06.2024

Associate of Applied Science - Respiratory Therapy

Jefferson State Community College

High School Diploma -

G.W. Carver High School