Dominique (Dom) Wheeler

• Experience with filing internal and external reports/referrals when suspicious activity has been identified
• Experience with high-risk due diligence reviews
• Executing timely internal audits of cashboxes and transaction processing to ensure compliance with established procedures and mitigating risk
• Identifying and preventing check cashing fraud,monetary structuring attempts, and fraudulent applications for accounts and loans
• Effectively collaborating with internal and external business partners to address recurringand new fraud trends affecting the branch environment Servicing and resolving customerescalations related to fraud impacts

•Teller mentor to new employees

• Possessed a comprehensive understanding of banking products, services, policies, and procedures.

• Cashier checks, money order, and savings bond redemption

• Develop and implement operational procedures to increase workplace efficiency.

• Follow fraud prevention and security procedures.