DOMINIQUE WOODS
Ypsilanti,MI
Summary
Talented Department manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated to providing high-quality services and products. Offering 20 years of customer service experience as well as a flexible and friendly attitude. Helping customers and providing enjoyable shopping experiences are two of my greatest passions.
Overview
25
25
years of professional experience
Work History
Manager
McDonald's
Belleville, US
10.2000 - Current
- Promoted customer loyalty by resolving escalated conflicts to complete satisfaction.
- Was in charge of hiring and training new employees, as well as creating employee schedules
- Am responsible for hiring and supervising employees in all available positions.
- Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits.
- In charge of 94 employees
Education
High School -
Ypsilanti High School
Ypsilanti, MISkills
- Team management
- Employee scheduling
- Problem resolution
- Verbal and written communication
- Organization
- Serv saf certified
- Effective leader
- Customer service
Timeline
Manager
McDonald's
10.2000 - Current
High School -
Ypsilanti High School