Dominique Yonan-Bell
Groton,CT
Summary
Dynamic Clinical Assistant with a proven track record at Hartford Healthcare Cancer Institute, excelling in patient care coordination and appointment scheduling. Skilled in electronic health records and effective communication, I enhanced clinic workflow, significantly reducing wait times while delivering exceptional patient experiences. Committed to maintaining high standards of care and professionalism.
Clinical professional prepared to contribute to healthcare teams by leveraging hands-on experience in patient care and administrative duties. Known for reliability and ability to adapt to changing needs in fast-paced environments. Expertise in patient record management, medical terminology, and clinical support, with strong focus on teamwork and achieving optimal patient outcomes.
Overview
7
7
years of professional experience
Work History
Clinical Assistant
Hartford Healthcare Cancer Institute
07.2023 - Current
- Assisted healthcare providers in preparing treatment rooms for patient examinations and procedures.
- Coordinated patient appointment scheduling, optimizing clinic workflow and reducing wait times.
- Maintained accurate health records, ensuring compliance with regulatory standards and facilitating patient care.
- Supported patient communication by providing clear information regarding treatment plans and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Medical Assistant/Receptionist
Ellington Behavioral Health
10.2022 - 03.2023
- Assisted patients with scheduling appointments and managing follow-up visits.
- Processed patient intake forms and verified insurance details for accuracy.
- Maintained organized electronic health records for efficient retrieval and updates.
- Communicated effectively with patients to address inquiries and provide support.
- Coordinated with healthcare providers to facilitate smooth patient care transitions.
- Supported clinical staff with preparation of examination rooms and medical supplies.
Delivery Associate/Delivery Driver
Home Direct Logistics
11.2021 - 11.2022
- Coordinated delivery routes to ensure timely and efficient package distribution.
- Executed safe driving practices to maintain compliance with all traffic regulations.
- Managed inventory tracking to ensure accurate record-keeping of delivered packages.
- Maintained detailed documentation of delivery processes and customer interactions.
Package Handler
Amazon
10.2018 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
Associate of Science - Medical Administrative Assistant
Penn Foster
Scottsdale, AZ11-2021
Skills
- Appointment scheduling
- Patients' vital signs
- Patient care coordination
- Medical terminology
- Electronic health records
- Clinical support
- Patient scheduling
- Multitasking
- Time management
- Goal setting
Timeline
Clinical Assistant
Hartford Healthcare Cancer Institute
07.2023 - Current
Medical Assistant/Receptionist
Ellington Behavioral Health
10.2022 - 03.2023
Delivery Associate/Delivery Driver
Home Direct Logistics
11.2021 - 11.2022
Package Handler
Amazon
10.2018 - 03.2020
Associate of Science - Medical Administrative Assistant
Penn Foster