Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laudela Akpabie

East Providence,RI

Summary

Bilingual conscientious clinical assistant offering years of experience in fast-paced settings and. Competent in organizing charts, preparing patient rooms and and taking their vitals. Positive and upbeat with excellent communication skills. Also Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Clinical Assistant

Marigold Dental Studio
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Assists the dentist
  • Seat patients


Sales Associate

Tjmaxx
05.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Front Desk Receptionist

Waterview Villa Rehabilitation
01.2020 - 09.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

High School Diploma -

University of Rhode Island
Kingston, RI
05.2025

Skills

  • Appointment Scheduling
  • Patients' vital signs
  • Patient Care Coordination
  • Patient Scheduling
  • Supply Restocking
  • Sterilization techniques
  • Verbal and written communication
  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Team Collaboration
  • Scheduling

Languages

Portuguese
Full Professional
French
Native or Bilingual
Spanish
Professional Working

Timeline

Clinical Assistant

Marigold Dental Studio
08.2023 - Current

Sales Associate

Tjmaxx
05.2022 - 04.2023

Front Desk Receptionist

Waterview Villa Rehabilitation
01.2020 - 09.2021

High School Diploma -

University of Rhode Island

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Laudela Akpabie