Dominqiue Kelly
Clinton ,MD
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Darden Restaurants, Inc. Proven ability to enhance guest satisfaction through effective communication and teamwork, while maintaining high cleanliness standards and food safety practices. Adaptable and reliable, consistently delivering quality service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Darden Restaurants, Inc
02.2025 - Current
- Ensured cleanliness and upkeep of restaurant areas to enhance image.
- Delivered outstanding customer service by welcoming customers and ensuring quality standards were met.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Facilitated onboarding of new team members by teaching procedures, customer service, and sales techniques.
Crew Member
Potbelly’s Sandwich Shop
10.2022 - 01.2023
- Operated the front counter, drive-thru, and various sections.
- Prepared meals with attention to detail.
- Handled numerous orders concurrently while maintaining high standards of quality and efficiency.
- Collaborated effectively with team members.
- Partnered with team to execute orders.
Education
High School Diploma -
Surrattsville Highschool
Clinton, MD05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Food safety practices
- Dining area maintenance
- Allergy awareness
- Order management
- Beverage preparation
- Task prioritization
- Food sales and promotion
- Food safety
- Point of sale (POS) system operations
- POS operation
- Positive guest interactions
- Dining customer service
- Server training
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Problem-solving
- Cool under pressure
- Excellent communication
Timeline
Server
Darden Restaurants, Inc
02.2025 - Current
Crew Member
Potbelly’s Sandwich Shop
10.2022 - 01.2023
High School Diploma -
Surrattsville Highschool
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