Domonique Seals
Steger
Summary
Dynamic Registered Medical Assistant with a proven track record at Advocate Health Care, excelling in patient care and inventory management. Skilled in electronic health records and compassionate communication, I enhance clinic efficiency and patient satisfaction through effective collaboration and proactive problem-solving. Committed to delivering exceptional healthcare outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant (RMA)
Advocate Health Care
Chicago
03.2025 - Current
- Developed comprehensive care plans for patients with complex needs through interdisciplinary collaboration.
- Optimized inventory control processes to minimize waste and ensure treatment supply availability.
- Monitored patient conditions, notifying healthcare providers of significant changes promptly.
- Enhanced clinic workflow by performing routine tasks, including vital sign checks and injections.
- Provided compassionate support to patients during examinations, addressing concerns effectively.
- Collected and prepared specimens for laboratory testing to ensure accurate results.
- Obtained client medical history, medication details, symptoms, and allergies for thorough assessments.
- Delivered efficient medical assistance during appointments, improving patient satisfaction.
Registered Medical Assistant /Urgent care
UChicago Medicine
Homewood
08.2023 - 03.2025
- Sanitized and organized exam rooms while restocking medical equipment for optimal functionality.
- Maintained strict confidentiality of sensitive patient information per HIPAA guidelines.
- Directed patients to exam rooms, addressing inquiries and preparing for physician examinations.
- Executed thorough chart reviews to confirm accurate documentation of relevant medical data.
- Facilitated diagnostic processes through proficient specimen sample collection for laboratory testing.
- Collected and documented vital patient medical information, including blood pressure and weight.
- Assisted physicians in various medical procedures, ensuring precise results and timely treatment.
Lead Registered Medical Assistant
Walmart Health Center
Chicago
10.2020 - 08.2022
- Contributed to the growth of the practice by building strong relationships with patients, providing exceptional care and service.
- Accelerated billing processes through accurate coding and submission of insurance claims, reducing payment delays.
- Strengthened relationships with external providers, ensuring timely referrals for specialty services when needed.
- Enhanced patient care by efficiently coordinating and managing daily tasks for the medical team.
- Boosted staff morale by fostering a positive work environment based on teamwork and mutual respect.
- Consistently met or exceeded performance metrics set forth by management while maintaining high standards of care.
- Spearheaded process improvements in inventory management, reducing waste and optimizing supply usage.
- Facilitated smooth transitions between shifts through thorough handover reports detailing pertinent patient information.
Lead Registered Medical Assistant
Family Healthcare Center
Chicago
02.2012 - 09.2018
- Streamlined clinical workflow for better efficiency, effectively delegating tasks to team members.
- Assisted physicians in providing top-quality care, accurately documenting patient information and following treatment plans.
- Spearheaded process improvements in inventory management, reducing waste and optimizing supply usage.
- Reduced wait times by proactively managing schedules, ensuring timely appointments and procedures.
- Boosted staff morale by fostering a positive work environment based on teamwork and mutual respect.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Bachelor of Science - Healthcare Management
South University
Savannah, GA07.2022
Diploma - Medical Assisting
Westwood College
O'hare International Airport, IL05.2014
High School Diploma -
Continental Academy
Miami, FL03.2007
Skills
- CPR and medical terminology
- Customer service and compassion
- Vital sign monitoring
- Electronic health records management
- Diagnostic testing assistance
- Laboratory specimen collection
- Phlebotomy techniques
- EMR/EHR systems expertise
- Sterile technique application
- Clinical documentation practices
- Inventory management skills
- Lab equipment calibration
- Anatomy and physiology knowledge
- Medication administration proficiency
- Immunization administration skills
- HIPAA compliance awareness
- Minor surgical assistance support
- Appointment setting and scheduling
Certification
RMA
Personal Information
Willing To Relocate: Anywhere
Timeline
Registered Medical Assistant (RMA)
Advocate Health Care
03.2025 - Current
Registered Medical Assistant /Urgent care
UChicago Medicine
08.2023 - 03.2025
Lead Registered Medical Assistant
Walmart Health Center
10.2020 - 08.2022
Lead Registered Medical Assistant
Family Healthcare Center
02.2012 - 09.2018
Bachelor of Science - Healthcare Management
South University
Diploma - Medical Assisting
Westwood College
High School Diploma -
Continental Academy