Domère Walker

• Effectively managed classrooms of diverse learners across various grade levels and subjects, ensuring a positive and engaging learning environment.
• Utilized differentiated instruction, technology integration, and engaging activities to cater to individual student needs and learning styles.
• Educated students in various subjects to provide seamless transition during absence of head teacher.
• Successfully recruiting and hiring candidates for various roles.
• Negotiated competitive offers and ensured a smooth onboarding experience for new hires.

• Resolved customer inquiries with a 95% satisfaction rate, consistently receiving positive feedback.
• Developed strong relationships with regular customers, contributing to a increase in repeat business in my assigned section.
• Coached and mentored team members, helping them achieve individual sales goals exceeding the store average.
• Working with a team, achieving a 10% increase in overall store sales within my management period
• Built relationships with customers to encourage repeat business.

• Consistently exceeded customer expectations by resolving inquiries efficiently and achieving a 95% satisfaction rating.
• Increased sales by 15% through targeted upselling and cross-selling techniques, exceeding personal goals and team averages.
• De-escalated challenging customer situations with empathy and professionalism, maintaining a positive brand image for Direct Tv.
• Handled both inbound and outbound communication, providing exceptional customer service via phone, chat, and email.
• Educated customers about Direct Tv & T-Mobile products and services, fostering brand loyalty and repeat business.

• Maintained a secure environment by effectively managing access control systems and conducting regular patrols.
• Responded promptly and professionally to security incidents, ensuring the safety of staff and visitors.
• De-escalated challenging situations with diplomacy and professionalism, ensuring a positive experience for all.
• Managed the front desk efficiently, handling multiple tasks simultaneously, including answering phone calls,greeting visitors, and processing paperwork.
• Maintained detailed records and logs of security-related activities, ensuring accurate documentation.
• Provided exceptional customer service to visitors, exceeding expectations.

• Elevated client satisfaction to through personalized styling consultations and exceeding sales targets as a Sales Lead.
• Led a team of 2 associates in store preparation and customer service, ensuring a smooth and welcoming shopping experience for all.
• Proactively resolved customer inquiries and concerns, consistently exceeding expectations and fostering positive brand perception.
• Driven by client relationships and product knowledge, I achieved the highest company-wide sales for the Rihanna boot brand.

• Organizing: Implemented efficient inventory organization systems, improving stock accessibility and retrieval.
• Production Distribution: Ensured accurate and timely fulfillment of online and in-store orders, contributing to our store being at the top in our region.
• Store Prep: Prepared the store for opening by stocking shelves, ensuring a well-organized and visually appealing shopping environment.

• Led administrative operations for a busy salon, managing a team of 2 assistants.
• Provided exceptional customer service by handling all inbound and outbound calls, resolving inquiries promptly and exceeding client expectations.
• Developed and implemented social media strategy, growing follower base from 0 and increasing engagement through targeted content creation and community management.

Sales Associate (Seasonal):

• Built strong customer relationships by providing exceptional service and exceeding expectations. Developed product knowledge and sales techniques, contributing to our store being on the top at the time for several months at a time. This resulted in me becoming a permanent associate after the period was over.

Lead Sales Associate:

• Promoted for consistent excellence in customer service and sales performance. Led a team of 3 associates, motivating and mentoring them to achieve individual and team goals.

Lead Merchandiser:

• Promoted for leadership and operational skills. Managed floor sets and visual merchandising, creating appealing and customer-friendly shopping experiences. Increased in-store traffic by [percentage] through strategic product placement and engaging displays.

• Provided prompt and friendly service to customers at register and drive-thru, ensuring accurate orders and exceeding expectations.
• Maintained a clean and hygienic environment through efficient and thorough cleaning practices.
• Prepared food items according to company standards, ensuring timely order fulfillment and quality control.