Don Kegler
Houston
Summary
Proven Sales Manager with a track record of enhancing customer satisfaction and boosting sales revenue at Galaxy Fitness. Skilled in customer service and product knowledge, adept at building strong client relationships and implementing effective sales strategies. Excelled in mentoring teams at Dynamic Fitness, ensuring high-quality service delivery and client loyalty.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Frontier Communications
09.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Sales Manager
Galaxy Fitness
03.2023 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Manager
Galaxy Fitness
09.2021 - 11.2022
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Assistant General Manager
Dynamic Fitness
09.2019 - 06.2021
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Resolved problems promptly to elevate customer approval.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
Bachelor of Arts - English Literature
Prairie View A&M University
Prairie View, TX05-2007
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Product knowledge
Timeline
Inside Sales Representative
Frontier Communications
09.2024 - Current
Sales Manager
Galaxy Fitness
03.2023 - 07.2024
Sales Manager
Galaxy Fitness
09.2021 - 11.2022
Assistant General Manager
Dynamic Fitness
09.2019 - 06.2021
Bachelor of Arts - English Literature
Prairie View A&M University
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