Don Keller
Pensacola,United States
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
City Carrier
United States Post Office
02.2016 - Current
- Deliver and collect mail on foot or by vehicle under varying road and weather conditions. Standing, walking, bending, and reaching and may involve handling heavy containers of mail weighing up to 70 pounds. Uses portable electronic scanner as instructed. Being proficient, when assigned to a route, in the casing of mail on other routes as assigned. Educating customers with questions contains United States Postal operations.
- Hours per week: 80
- Supervisor: Mrs. Cynita (850) 483 6248
- Okay to contact this Supervisor: Yes
Officer
Juvenile Justice Department
07.2014 - 10.2015
- In charge of youth needs and safety. Make sure that the youth is not a danger to himself, other kids, or staff. Educated youth on his rights and assist with his well-being. Responsible for escorting youth in and out of court for trials.
- Hours per week: 80
- Supervisor: SGT Wright (850) 595-8253
- Okay to contact this Supervisor: Yes
Call Center Rep
West Corp
07.2014 - 10.2015
- Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements.
- Hours per week: 40
- Supervisor: Tiffany Linsdey (850)549 5367
- Okay to contact this supervisor: Yes
ShipServicemen
United States Navy
06.1999 - 06.2013
- Assisted in restraining violent and unruly inmates
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Maintained records and logs of man-hours, materials, and equipment used.
- Conducted internal security checks and distributed meals.
- Continually monitored dormitories for inappropriate activity.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Hours per week: 60
Education
Associate's degree - Business Administration
Virginia College
Pensacola, FL06.2015
Skills
- Highly organized
- Customer engagement
- Efficient
- Customer service experience
- Excellent multitasking
- Complaint resolution
- Microsoft outlook
Timeline
City Carrier
United States Post Office
02.2016 - Current
Officer
Juvenile Justice Department
07.2014 - 10.2015
Call Center Rep
West Corp
07.2014 - 10.2015
ShipServicemen
United States Navy
06.1999 - 06.2013
Associate's degree - Business Administration
Virginia College
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