DON K LAFORTUNE
Irvington,USA
Summary
Bilingual self-starter with broad customer service background. Skill in developing relationship and providing exceptional individualized service. Effective team player but able to work independently with a little or no supervisor fluent in language (Creole and French) Event planing Proficiency in MS word ,Excel ,and PowerPoint Good relationship building skills General math skills Quick learner Client-focused Results-oriented Marketing and sales specialist Motivated team player
Overview
9
9
years of professional experience
Work History
Lead Counter/Counter Help
WIS International
Union, New Jersey
Sales Representative of service
Jsl Auto Shop
Irvington, NJ
08.2017 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
CUSTORMER SERVICE, AND GATE AGENT
ABM AIRSERV
Newark, NEW JERSEY
05.2015 - 10.2015
Education
High School Diploma -
HIGH SCHOOL
PORT-AU-PRINCE, HAITIAssociate of Applied Science - Business administration
MIAMI DADE COLLEGE
Miami, FLORIDASkills
Customer service
Relationship development
Team player
Event planning
MS Word
MS Excel
MS PowerPoint
Relationship building
General math
Quick learner
Client-focused
Results-oriented
Marketing
Sales
Motivated team player
Events Planner
Activities
Member, HA community
Timeline
Sales Representative of service
Jsl Auto Shop
08.2017 - Current
CUSTORMER SERVICE, AND GATE AGENT
ABM AIRSERV
05.2015 - 10.2015
Lead Counter/Counter Help
WIS International
High School Diploma -
HIGH SCHOOL
Associate of Applied Science - Business administration
MIAMI DADE COLLEGE