Don McBeth
Carlsbad,New Mexico
Summary
Accomplished in managing automotive sales operations, with strong skills in team leadership, inventory management, and customer engagement. Committed to driving profitability through strategic planning and effective problem-solving in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Used Car Manager
Carlsbad Ford
Carlsbad, NM
03.2021 - Current
- Negotiated car deals, both new and used, to uphold gross profit standards.
- Optimized used vehicle inventory control to consistently maintain a strict 60 day turn, significantly minimizing wholesale losses and maximizing gross profit.
- Managed the make ready of the inventory to ensure quality vehicles for our customers.
- Collaborated with salespeople to successfully close car deals.
- Analyzed and compiled departmental financial and operational reports to identify market trends and brief executive leadership on performance metrics.
General Manager
Tate Branch Autoplex
Carlsbad, NM
01.2018 - 01.2021
- Oversaw daily store operations to ensure efficient service and customer satisfaction.
- Championed leadership and daily workflows for a cross-functional team of 60 personnel to improve collaboration and productivity.
- Reviewed monthly financial statements to control expenses and ensure profitability.
- Strategized and executed comprehensive store advertising campaigns to enhance brand visibility and attract customers.
- Partnered with the service manager to ensure high levels of customer satisfaction and service quality.
- Oversaw vehicle ordering and allocation processes to meet customer demands efficiently.
General Sales Manager
Tate Branch Autoplex
Carlsbad, NM
09.2016 - 01.2018
- Managed a team of 3 sales managers and 1 finance manager to drive sales performance.
- Managed daily operations of sales force to achieve sales targets.
- Cultivated relationships with auctions and wholesale buyers to support sales growth.
- Resolved customer complaints to enhance customer satisfaction.
Finance Manager
Permian Auto Group
Hobbs, NM
01.2015 - 08.2016
- Managed financing deals averaging $2300 to $2500 for clients.
- Submitted financing applications to lenders, facilitating timely funding for customers.
- Ensured document accuracy and readiness, maintaining contracts in transit within a 72-hour timeframe.
- Appraised trade-ins and supported sales desk operations, contributing to efficient deal closure.
Manager of Used Car Purchasing and Wholesale
Permian Auto Group
Hobbs, NM
01.2014 - 01.2015
- Cultivated relationships with auction and wholesale partners, enhancing vehicle acquisition strategies.
- Implemented procedures reducing wholesale loss per store to target $0.
- Developed procedures achieving inventory turn of 60 days or less.
- Purchased vehicles from auction for retail at all three locations.
Service Advisor
Permian Chevrolet
Hobbs, NM
01.2012 - 01.2014
- Leveraged sales experience and interpersonal skills to effectively upsell recommended services, enhancing customer value.
- Maintained strong rapport with consumers, achieving high levels of satisfaction and repeat business.
- Led technicians in service and repairs of consumers' vehicles, ensuring high-quality workmanship.
- Authorized and monitored the inspection of all new and used vehicles being delivered to the dealer.
Used Car Manager
Permian Chevrolet
Hobbs, NM
01.2010 - 01.2012
- Structured and finalized strategic new and pre-owned vehicle deals to achieve gross profit standards.
- Managed the make ready of the inventory to ensure quality vehicles for our customers.
- Collaborated with salespeople to facilitate successful car deal closures.
- Maintained used vehicle inventory with 60-day turn, minimizing wholesale loss.
General Manager
Permian Honda
Hobbs, NM
08.2007 - 01.2010
- Oversaw daily store operations, ensuring efficient workflow and customer engagement.
- Coordinated all store advertising efforts to enhance brand visibility and attract customers.
- Managed vehicle ordering and allocation.
- Collaborated with service manager to address customer concerns and improve overall satisfaction.
General Sales Manager
Permian Credit Center / Choice Auto Sales
Hobbs, NM
08.2000 - 08.2007
- Implemented advertising strategies to promote products and attract customers, driving foot traffic and sales.
- Managed operations of two buy here pay here locations, enhancing customer experience and satisfaction.
- Decisioned car deals based on our deal structure standards.
- Oversaw collections process, improving recovery rates of outstanding debts.
- Purchased and managed make ready of inventory.
Special Finance Manager
Permian Ford
Hobbs, NM
04.1999 - 08.2000
- Executed contracts and facilitated sales to ensure financing for clients.
- Purchased vehicles that fit the special finance programs.
- Assisted credit challenged customers in securing financing solutions.
Skills
- Inventory management
- Sales forecasting
- Cost management
- Account management
- Customer relationship management
- Client relationship management
- Sales team development
- Negotiation
- Team leadership
- Financial reporting
- Problem solving
Timeline
Used Car Manager
Carlsbad Ford
03.2021 - Current
General Manager
Tate Branch Autoplex
01.2018 - 01.2021
General Sales Manager
Tate Branch Autoplex
09.2016 - 01.2018
Finance Manager
Permian Auto Group
01.2015 - 08.2016
Manager of Used Car Purchasing and Wholesale
Permian Auto Group
01.2014 - 01.2015
Service Advisor
Permian Chevrolet
01.2012 - 01.2014
Used Car Manager
Permian Chevrolet
01.2010 - 01.2012
General Manager
Permian Honda
08.2007 - 01.2010
General Sales Manager
Permian Credit Center / Choice Auto Sales
08.2000 - 08.2007
Special Finance Manager
Permian Ford
04.1999 - 08.2000