Mohammad Hammad
Menifee,CA
Summary
Accomplished automotive professional with 23 years of dealership experience, including 17 years in the Kuwait automotive market and additional U.S. dealership experience. Experienced in used vehicle operations, acquisitions, appraisals, inventory management, pricing, sales performance, and team leadership. Strong knowledge of the Kuwait automotive market with proven communication, negotiation, and relationship-building skills. Seeking a Used Car Manager position in Kuwait to drive sales, profitability, inventory performance, and customer satisfaction.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Used Car Manager
Crown Toyota
Ontario, California
08.2023 - Current
- Managed inventory for used cars, ensuring accurate stock levels and organization.
- Trained sales staff on vehicle features and customer engagement techniques.
- Analyzed market trends to determine pricing strategies for used vehicles.
- Worked closely with sales, finance, service, and reconditioning departments to maximize dealership profitability.
Sales Coordinator
Nissan Al-Babtain
Al Rai kuwait, Kuwait
01.2001 - 10.2023
- Coordinated sales activities between departments and external partners.
- Managed customer inquiries and provided timely support.
- Organized promotional events and product launches effectively.
- Supported the sales team by preparing quotations contracts and required sales documentation
Sales Floor Manager
Crown Toyota
Ontario, California
05.2020 - 07.2023
- Managed daily operations of sales floor to enhance customer experience.
- Trained and mentored team members on product knowledge and sales techniques.
- Coordinated inventory management to ensure product availability and organization.
- Supported deal structuring, pricing decisions, and closing activities at the sales desk.
- Ensured consistent follow up on all showroom traffic to improve closing ratios and customer retention
Internet manager
Moss bro Toyota
Moreno Valley, California
07.2016 - 03.2020
- Managed all online sales inquiries, including website, leads email leads, chat, leads, and third-party automotive platforms
- Responded promptly to Internet leads to ensure fast engagement and maximize conversion rates
- Qualified online customers by understanding, needs budget and purchase timeline before signing into sales consultants
- Followed up consistently with online prospects to maintain engagement and move them through the sales funnel
Sales Consultant
Arabian Motor Group Ford Al-Wazzan
Shuwaikh, Kuwait
12.2003 - 04.2016
- Consistently met or exceeded monthly sales targets, and performance
- Followed up with potential buyers to maintain engagement and enclose sales opportunities
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Ensured a high level of customer service throughout the entire sales process
- Collaborated with team members to develop effective sales strategies and promotions.
Education
Automotive Sales - Sales
Automotive Sales Consultant Training
Dubai , Dubai 05.2003 - 07.2003
2001 - Professional Selling Skills
Coursera
06.2001 - 09.2001
Al Kuwait International
Al Farwaniyah , KuwaitSkills
- Used car management
- Inventory management
- Vehicle Acquisition
- Appraisals
- Pricing and market analysis
- Gross profit management
- Sales team leadership
- Negotiation
- Customer relations
- US dealership experience
- Kuwait automotive sales
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Used Car Manager
Crown Toyota
08.2023 - Current
Sales Floor Manager
Crown Toyota
05.2020 - 07.2023
Internet manager
Moss bro Toyota
07.2016 - 03.2020
Sales Consultant
Arabian Motor Group Ford Al-Wazzan
12.2003 - 04.2016
Automotive Sales - Sales
Automotive Sales Consultant Training
05.2003 - 07.2003
2001 - Professional Selling Skills
Coursera
06.2001 - 09.2001
Sales Coordinator
Nissan Al-Babtain
01.2001 - 10.2023
Al Kuwait International