Don Shepherd
Asheville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. For example, obtained a Forklift License to help assist Warehouse and Logistics department during manning issues. Also manage/Lead the department floor of over 100 people, creating teamwork ethics, Safety protocols, and LEAN manufacturing practices. Conduct team shift meetings with line Setters before start of shift and participate in Upper Management meetings on daily logistical scheduling material assessment and customer needs and delivery. Dedicated professional with 12 years of Automotive/Production Floor/Assembly Line history in a leadership role, while meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Lead Setter
Continental Automotive
Asheville, United States
08.2010 - Current
- Team Leader for over 100 employees while building industry-leading brake caliper at record volume of $7 million calipers per year.
- Kept work areas orderly and clean for maximum productivity.
- Troubleshoot issues with tools and calibrated or regauged old instruments and gauges.
- Moved, organized, and prepared materials to accomplish jobs smoothly.
- Cross-trained in Logistics support and Quality areas in order to better support team needs.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Managed on-site evaluations, internal audits, and customer surveys.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information, and provided solutions to problems.
Material Review Board (MRB) Coordinator
Continental Automotive
Asheville, NC
01.2012 - 05.2013
- Researched and compiled statistical data to support cost control and care improvement initiatives helping drive down 75% in quality rejections.
- Maintained database for storage and retrieval of records on parts with quality defects.
- Utilized SAP to manage, locate, and move material, such as Warehouse materials, Shipping, and Receiving information.
- Performed data input into computer programs and filing systems from three departments with cost analysis of around $150-250,000 yearly for quality decision parts.
IT Technician, Lead Communications Petty Officer
United States Navy
Norfolk, VA
03.1991 - 03.2000
- Analyzed [Type] issues to identify troubleshooting methods needed for quick remediation.
- Mentored and supervised 150 personnel within unit, providing positive guidance for professional and personal development.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Directed safe and secure operations of over $150 million worth of government property, resulting in no loss of equipment or negative incidents.
- Operated electronic sensors and Top Secret computer systems to collect, analyze and disseminate electronic intelligence.
- Held Top Secret clearance.
- Performed maintenance tasks on PCs, networks and mobile devices
- Monitored systems in operation and input commands to troubleshoot areas
Education
Associate of Arts - Business Marketing
University of Phoenix
Tempe, AZHigh School Diploma -
Asheville High School
Asheville, NC05.1989
Skills
- Product Recommendations
- Customer Identification and Qualification
- Problem Solving
- Verbal and Written Communication
- Product Education
- Quality Assessment
- Team Building
- Computer Operation
- Microsoft Office
- Word Processing
- Work Planning and Prioritization
- Desktop Communications Software
- Material Review Board
Additional Information
Proficient in SAP, Excel, and Microsoft.
Timeline
Material Review Board (MRB) Coordinator
Continental Automotive
01.2012 - 05.2013
Lead Setter
Continental Automotive
08.2010 - Current
IT Technician, Lead Communications Petty Officer
United States Navy
03.1991 - 03.2000
Associate of Arts - Business Marketing
University of Phoenix
High School Diploma -
Asheville High School