Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Karina Marquez

Las Cruces,NM

Summary

With a diverse clientele, I have developed excellent interpersonal skills necessary for building strong customer relationships to drive sales and foster loyalty. My dedication to exceptional customer service consistently generates positive feedback and repeat business. As a leader, I have guided and motivated colleagues to achieve collective goals, fostering an inclusive and collaborative work environment that encourages open communication and innovative thinking. Additionally, I possess proficiency in various computer applications, enabling me to approach tasks efficiently and adapt to new technologies seamlessly.

Overview

10
years of professional experience
1
Certification

Work History

Solarworks Energy

Lead Setter
2023.05 - 2023.10 (5 education.months_Label)

Job overview

  • Scheduled appointments and followed up with potential clients interested in solar energy solutions to help reduce their utility expenses.

Olive Garden

Cook
2022.04 - 2023.05 (1 education.year_Label & 1 education.month_Label)

Job overview

  • Managed sautéing, grilling, plating, and kitchen restocking tasks efficiently.

Crunch Fitness

Zumba Instructor
2021.08 - 2022.07 (11 education.months_Label)

Job overview

  • Guided Zumba classes to promote cardiovascular fitness, muscle building, and body toning among participants.

Volt

Technical Support Technician
2017.12 - 2019.06 (1 education.year_Label & 6 education.months_Label)

Job overview

  • Provided Tier 1 assistance to clients, resolving technical issues related to their iOS devices.

Convergys

Customer Service Representative
2015.11 - 2017.11 (2 education.years_Label)

Job overview

  • Utilized various systems to facilitate transactions for temporary housing, ensuring exceptional customer service.

P.F. Chang’s

Head Hostess
2015.07 - 2015.11 (4 education.months_Label)

Job overview

  • Welcomed guests and oversaw the team of hostesses, ensuring all duties were completed by shift’s end.

Rubio’s

Line Cook/Assistant Manager
2015.07 - 2015.11 (4 education.months_Label)

Job overview

  • Responsible for managing inventory checks and orders, preparing daily food items, and cooking various dishes.

Subway

Sandwich Artist
2013.10 - 2015.10 (2 education.years_Label)

Job overview

  • Acted as shift leader, training new staff, conducting store inspections, and managing inventory
  • Delivered quality customer service and handled cash transactions.

C.A.P.S

Front Desk Assistant
2015.02 - 2015.07 (5 education.months_Label)

Job overview

  • Managed patient check-ins, updated files, faxed, printed, and copied documents, and scheduled appointments for vendors.

Education

Cathedral City High School
Cathedral City, CA

High School Diploma

University Overview

Skills

  • Excellent interpersonal skills
  • Strong communication abilities
  • Leadership experience
  • Proficient in computer applications

Certification

  • CPR Certification
  • Zumba Instructor License
  • Group Fitness Certification

Timeline

Lead Setter
Solarworks Energy
2023.05 - 2023.10 (5 education.months_Label)
Cook
Olive Garden
2022.04 - 2023.05 (1 education.year_Label & 1 education.month_Label)
Zumba Instructor
Crunch Fitness
2021.08 - 2022.07 (11 education.months_Label)
Technical Support Technician
Volt
2017.12 - 2019.06 (1 education.year_Label & 6 education.months_Label)
Customer Service Representative
Convergys
2015.11 - 2017.11 (2 education.years_Label)
Head Hostess
P.F. Chang’s
2015.07 - 2015.11 (4 education.months_Label)
Line Cook/Assistant Manager
Rubio’s
2015.07 - 2015.11 (4 education.months_Label)
Front Desk Assistant
C.A.P.S
2015.02 - 2015.07 (5 education.months_Label)
Sandwich Artist
Subway
2013.10 - 2015.10 (2 education.years_Label)
Cathedral City High School
High School Diploma
Karina Marquez