Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Karina Marquez

Las Cruces,NM

Summary

With a diverse clientele, I have developed excellent interpersonal skills necessary for building strong customer relationships to drive sales and foster loyalty. My dedication to exceptional customer service consistently generates positive feedback and repeat business. As a leader, I have guided and motivated colleagues to achieve collective goals, fostering an inclusive and collaborative work environment that encourages open communication and innovative thinking. Additionally, I possess proficiency in various computer applications, enabling me to approach tasks efficiently and adapt to new technologies seamlessly.

Overview

10
years of professional experience
1
Certification

Work History

Solarworks Energy

Lead Setter
05.2023 - 10.2023

Job overview

  • Scheduled appointments and followed up with potential clients interested in solar energy solutions to help reduce their utility expenses.

Olive Garden

Cook
04.2022 - 05.2023

Job overview

  • Managed sautéing, grilling, plating, and kitchen restocking tasks efficiently.

Crunch Fitness

Zumba Instructor
08.2021 - 07.2022

Job overview

  • Guided Zumba classes to promote cardiovascular fitness, muscle building, and body toning among participants.

Volt

Technical Support Technician
12.2017 - 06.2019

Job overview

  • Provided Tier 1 assistance to clients, resolving technical issues related to their iOS devices.

Convergys

Customer Service Representative
11.2015 - 11.2017

Job overview

  • Utilized various systems to facilitate transactions for temporary housing, ensuring exceptional customer service.

P.F. Chang’s

Head Hostess
07.2015 - 11.2015

Job overview

  • Welcomed guests and oversaw the team of hostesses, ensuring all duties were completed by shift’s end.

Rubio’s

Line Cook/Assistant Manager
07.2015 - 11.2015

Job overview

  • Responsible for managing inventory checks and orders, preparing daily food items, and cooking various dishes.

Subway

Sandwich Artist
10.2013 - 10.2015

Job overview

  • Acted as shift leader, training new staff, conducting store inspections, and managing inventory
  • Delivered quality customer service and handled cash transactions.

C.A.P.S

Front Desk Assistant
02.2015 - 07.2015

Job overview

  • Managed patient check-ins, updated files, faxed, printed, and copied documents, and scheduled appointments for vendors.

Education

Cathedral City High School
Cathedral City, CA

High School Diploma

University Overview

Skills

  • Excellent interpersonal skills
  • Strong communication abilities
  • Leadership experience
  • Proficient in computer applications

Certification

  • CPR Certification
  • Zumba Instructor License
  • Group Fitness Certification

Timeline

Lead Setter
Solarworks Energy
05.2023 - 10.2023
Cook
Olive Garden
04.2022 - 05.2023
Zumba Instructor
Crunch Fitness
08.2021 - 07.2022
Technical Support Technician
Volt
12.2017 - 06.2019
Customer Service Representative
Convergys
11.2015 - 11.2017
Head Hostess
P.F. Chang’s
07.2015 - 11.2015
Line Cook/Assistant Manager
Rubio’s
07.2015 - 11.2015
Front Desk Assistant
C.A.P.S
02.2015 - 07.2015
Sandwich Artist
Subway
10.2013 - 10.2015
Cathedral City High School
High School Diploma
Karina Marquez