Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Don Snow

Bakersfield,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

22
22
years of professional experience

Work History

Internet Sales Associate

North Bakersfield Toyota
Bakersfield, CA
10.2020 - 04.2022
  • Maintained customer service standards by following up on sales transactions.
  • Provided product information, answered inquiries, and offered test drives.
  • Greeted customers, identified their needs and provided assistance.
  • Processed Credit Applications.
  • Maintained confidential client information.
  • Worked with Finance Managers and Sales Managers to finalize sales.
  • Maintained monthly sales goals.
  • Maintained up to date on all products offered.
  • Toyota Certified Vehicle Sales.
  • Salesman of the month, February 2022.
  • California Sales License (Expiration Date: 10-2026)

General Manager

Central Valley Courier & Logistics
Bakersfield, CA
10.2018 - 06.2020
  • Developed, implemented and tracked a business plan to optimize operational efficiency.
  • Created and updated financial forecasts and budgets for the small business.
  • Managed customer relationships with existing clients and developed new ones.
  • Implemented processes to ensure compliance with local, state and federal regulations.
  • Supervised the payroll department.
  • Supervised the Shipping and Receiving department.
  • Delivering products to our clients.
  • Managed the P&L statements.
  • HR Manager

Food & Beverage Director

Rio Bravo Country Club
Bakersfield, CA
04.2018 - 10.2018
  • Organized and conducted regular staff meetings to discuss food safety, customer service, and menu changes.
  • Developed new menus in collaboration with the executive chef to ensure quality control standards were met.
  • Researched current trends in the food and beverage industry to identify opportunities for growth.
  • Supervised Bartenders and Restaurant staff.
  • Ensuring staff follow policy and procedures.
  • Catering & Event Sales Manager.

Operations Manager

Bowlero Bakersfield
Bakersfield, CA
06.2017 - 04.2018
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Created detailed reports on the performance of individual departments within operations.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Addressed customer concerns with suitable solutions.

Correctional Lieutenant

Kern Valley State Prison
Delano, CA
10.2000 - 01.2015
  • Facilitated communication between inmates and other members of the criminal justice system.
  • Implemented appropriate discipline measures following review of investigation results.
  • Provided leadership and supervision to subordinate staff.
  • Developed, monitored and revised operational policies and procedures.
  • Conducted investigations of inmate disturbances and incidents.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Evaluated employee performance, providing feedback as necessary.
  • Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Conducted urinalysis tests on staff and inmates to test for illicit drugs.
  • Promoted safety, order, and functionality of facility.

Education

Peace Offierc - Corrections

Richard A McGee Correctional Training Center
Galt, CA
12-2000

High School Diploma -

West High School
Bakersfield, CA
06-1996

Skills

  • Excellent Communication
  • Multitasking
  • Professional Demeanor
  • Problem-solving abilities

Accomplishments

  • Member of the Golden Empire United States Bowling Congress Hall Of Fame (2017).
  • High School Varsity Baseball Coach at Highland High School (2018-2024).
  • Central Section Division Championship (2019).
  • Letter of Appreciation for outstanding performance as the acting Correctional Captain for Kern Valley State Prison (2012).

Timeline

Internet Sales Associate

North Bakersfield Toyota
10.2020 - 04.2022

General Manager

Central Valley Courier & Logistics
10.2018 - 06.2020

Food & Beverage Director

Rio Bravo Country Club
04.2018 - 10.2018

Operations Manager

Bowlero Bakersfield
06.2017 - 04.2018

Correctional Lieutenant

Kern Valley State Prison
10.2000 - 01.2015

Peace Offierc - Corrections

Richard A McGee Correctional Training Center

High School Diploma -

West High School
Don Snow