Experienced Sr. Office Administrator skilled in office administration, telephone reception, and document scanning, with a strong record of organizing schedules, supporting confidential operations, and keeping daily workflows running smoothly.
Work History
Sr. Office Administrator
13 Years 8 Months
FedEx | 03.2013 - Current
Greets visitors, answers the telephone, responds to questions or requests, and conveys messages as required.
Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
Prepares required materials for conferences, meetings, calls and various appointments.
Reads and analyzes memos and determines the appropriate course of action.
Receives and responds to routine correspondence
Serves as a knowledge resources to other employees.
Unit Secretary
16 Years 7 Months
COMCARE | 08.1996 - 03.2013
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Maintained patient confidentiality in line with HIPAA regulations.
Supported office staff and operational requirements with administrative tasks.
Scheduled patient appointments to maximize healthcare provider availability.
Increased efficiency in patient care, organizing charts and medical records for easy access.