Donae Coleman
Redford
Summary
Dynamic and motivated professional seeking a position in an establishment that fosters skill enhancement and personal growth within the public service sector. Committed to delivering exceptional service while continuously developing expertise and contributing to team success. Eager to leverage strong interpersonal skills and a passion for helping others to create positive experiences for clients and colleagues. Dedicated to making a meaningful impact in the community through effective service and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Redford, MI
02.2023 - Current
- Processed and dispensed medications accurately to patients in compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory and ensuring medication availability.
- Maintained cleanliness and organization of pharmacy workspaces to ensure operational efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Patient Scheduler
Bon Secours Mercy Health System
Remote
03.2022 - 11.2022
- Scheduled patient appointments, ensuring optimal use of provider time and resources.
- Coordinated with clinical teams to streamline communication and improve patient flow.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
- Verified insurance coverage and obtained pre-authorizations.
- Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
Pharmacy Technician
CVS Health Pharmacy
Westland, MI
12.2020 - 07.2022
- Preparing, counting and dispensing the correct prescriptions to patients, patient care, performing data entry and record keeping functions
Line Cook
Applebee's Bar and Grill
Roseville, MI
05.2019 - 08.2020
- Responsible for guest services, accurately supplying and replenishing food stock for service, preparing hot and cold dishes
- Maintained cleanliness and organization of kitchen stations to ensure safety and efficiency.
- Prepared menu items following standardized recipes and presentation guidelines.
Prep Cook
Tasteful Blessings Catering LLC
04.2013 - Current
- Preparing hot and cold foods for service, maintaining guest satisfaction and administration
- Prepared ingredients for dishes, ensuring freshness and quality in all meal components.
- Operated kitchen equipment safely, adhering to food safety protocols and sanitation practices.
Line Cook
Table 5
Northville, MI
02.2016 - 04.2019
- Responsible for preparing hot and cold dishes for guest, maintaining and restocking an accurate supply inventory geared towards dinner service
Education
Culinary Arts -
Dorsey School of Culinary Arts
Pontiac, MI06-2016
General Studies - undefined
Schoolcraft Community College
Livonia, MI05-2014
Skills
- Communication, both written and oral
- Analyzing and solving problems
- Proficient with computer applications
- Inventory Control
- Strong Organizational Skills
Certification
Cpr Certified
Certified Immunizer
Timeline
Pharmacy Technician
CVS Pharmacy
02.2023 - Current
Patient Scheduler
Bon Secours Mercy Health System
03.2022 - 11.2022
Pharmacy Technician
CVS Health Pharmacy
12.2020 - 07.2022
Line Cook
Applebee's Bar and Grill
05.2019 - 08.2020
Line Cook
Table 5
02.2016 - 04.2019
Prep Cook
Tasteful Blessings Catering LLC
04.2013 - Current
General Studies - undefined
Schoolcraft Community College
Culinary Arts -
Dorsey School of Culinary Arts