Donaji Valencia
South San Francisco,CA
Summary
I’m a dedicated cleaner with 15 years of experience in the field. Throughout these years, I have consistently demonstrated qualities, such as, self-motivation, paying close attention to details to make the clients always satisfy, punctuality, reliability, loyalty, and a strong work ethic.
Overview
10
10
years of professional experience
Work History
Supervisor
Source one
Santa Clara , CA
06.2021 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Directed and supervised team of 15 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Reviewed and approved times cards .
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Janitor
Trinity building services
12.2014 - 09.2021
- Empty wastebaskets and trash containers.
- Deep and general cleaning of offices and labs .
- Sweep, mop and vacuum floors of all areas.
- Keep a log book of daily tasks completed for record keeping purposes.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Attend training sessions regularly to keep updated on new safety protocols.
- Follow established safety procedures while operating machinery and using chemicals.
- Maintain janitorial supply inventory.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Skills
- Strategic planning
- Staff development
- Conflict resolution
- Process monitoring and improvement
- Quality control
- Inventory control
- Employee development
- Attention to detail
- Employee motivation
- Task delegation
Timeline
Supervisor
Source one
06.2021 - Current
Janitor
Trinity building services
12.2014 - 09.2021