Donald Bright
Bradfordsville,KY
Summary
Dynamic small business owner with a proven track record at Mimi's Mac Shack, excelling in customer relations and relationship building. Enhanced client satisfaction through exceptional service and efficient operations. Skilled in financial management and effective communication, consistently achieving repeat business and referrals while fostering a collaborative team environment.
Overview
14
14
years of professional experience
Work History
Owner
Mimi's Mac Shack
03.2024 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
Production Worker
TGKY
09.2015 - Current
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
Paint Technician
Murakami Manufacturing USA
01.2012 - 09.2015
- Reduced rework rates by maintaining strict attention to detail during the painting process and thoroughly inspecting finished products.
- Increased customer satisfaction by providing high-quality automotive paint services and addressing concerns promptly.
- Improved workplace safety by adhering to industry guidelines, utilizing proper protective equipment, and ensuring a clean working environment.
- Contributed to team success by actively participating in training sessions and sharing knowledge with others in the department.
- Assisted colleagues in troubleshooting difficult paint applications or complex repairs as needed, fostering a collaborative work environment.
Education
Marion County High School
Lebanon, KY05-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Mimi's Mac Shack
03.2024 - Current
Production Worker
TGKY
09.2015 - Current
Paint Technician
Murakami Manufacturing USA
01.2012 - 09.2015
Marion County High School
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