Donald Coppo

With a robust background in telecommunications and customer service, notably at Verizon, I excel in optimizing dispatch operations and enhancing customer relations. My expertise in dispatch software and decision-making, combined with unparalleled stress tolerance, has consistently improved response efficiency by over 30%. My approach is always customer-focused, ensuring high satisfaction and operational excellence.

Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.

• Supervised team of [Number] staff members.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Cardiopulmonary Resuscitation (CPR) - American Red Cross.
• Automated External Defibrillator (AED) Use Certification – American Heart Association or Red Cross.