Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Donald crews

albuquuerque,NM

Summary

Dynamic Assistant Manager with a proven track record at BurgerFi, excelling in customer service and team leadership. Enhanced operational efficiency by improving cash handling accuracy and fostering a positive work environment, resulting in increased staff retention. Skilled in decision-making and training, ensuring exceptional service delivery while meeting business objectives.

Overview

4
4
years of professional experience

Work History

Assistant Manager

BurgerFi
01.2022 - 03.2024
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Lead Server Trainer

Rocking Crab
04.2020 - 01.2022
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Maintained up-to-date knowledge on industry trends and best practices to continually update training methods.
  • Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Education

Associate of Science - Hospitality

Spc
Clearwater, FL
04-2015

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

BurgerFi
01.2022 - 03.2024

Lead Server Trainer

Rocking Crab
04.2020 - 01.2022

Associate of Science - Hospitality

Spc

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