Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Davis

Callahan,FL

Summary

Dynamic leader with a proven track record at Floor & Decor, adept in retail management and customer service. Excelled in staff management, driving customer satisfaction, and streamlining inventory processes. Recognized for exceptional team leadership and problem-solving skills, significantly enhancing operational efficiency and fostering a professional work environment.

Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.

Overview

18
18
years of professional experience

Work History

Department Manager

Floor & Decor
02.2012 - 02.2025
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Assistant

Club Newport
02.2009 - 03.2012

I was a sales closer for time shares and vacation clubs. I was the top seller the last year I was there.

Store Manager

Boaters World
12.2006 - 01.2009
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

MBA - 2 Year Degree in Turf Management

Michigan State University
East Lansing, MI
09-2003

Skills

  • Customer service
  • Staff management
  • Customer engagement
  • Retail management
  • Decision-making
  • Training and mentoring
  • Team leadership
  • Team supervision
  • Problem-solving
  • Goals and performance
  • Safety and security
  • Task delegation

Timeline

Department Manager

Floor & Decor
02.2012 - 02.2025

Sales Assistant

Club Newport
02.2009 - 03.2012

Store Manager

Boaters World
12.2006 - 01.2009

MBA - 2 Year Degree in Turf Management

Michigan State University
Donald Davis