Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Durfee

Bradenton,FL

Summary

Dynamic professional with a strong background in hospitality and technical services, notably at Beef O’Brady’s. Proven ability to enhance customer satisfaction through exceptional service and effective team training. Skilled in suggestive selling and operational efficiency, ensuring a reliable and engaging experience for clients while driving revenue growth.

Overview

2026
2026
years of professional experience

Work History

Bartender

Burns Steakhouse

Tech

Hometeam Pest Control
Sarasota, FL
09.2024 - 12.2025
  • Inspected and identified pest issues in residential properties using industry-standard tools and techniques.
  • Applied targeted treatments for pest control, ensuring compliance with safety regulations and best practices.
  • Documented service reports detailing pest activity and treatment effectiveness for customer records.

Bartender

Bonefish Grill
Sarasota, FL
04.2015 - 11.2023
  • Crafted and served cocktails, ensuring quality and consistency in every drink.
  • Managed bar inventory, maintaining stock levels to meet service demands.
  • Collaborated with kitchen staff to coordinate timely food and beverage service.

Order Selector

Harbor Freight and Tool
Bradenton, FL
04.2012 - 08.2013
  • Operated pallet jack to efficiently move products within warehouse environment.
  • Selected and packed orders accurately to meet customer specifications.
  • Conducted quality checks on incoming merchandise for defects or damages.
  • Maintained cleanliness and organization of work area to promote safety standards.
  • Implemented process improvements that enhanced overall operational efficiency.

Manager/partner

Beef O’Brady‘s
Bradenton Beach, FL
01.2002 - 10.2012
  • Managed staff scheduling to optimize labor efficiency and meet business needs.
  • Implemented training programs to enhance team performance and service standards.
  • Analyzed sales data to identify trends and develop strategies for revenue growth.

Sales Technician

Lucent Technology
Tampa, FL
05.1999 - 05.2001
  • Installed and configured telecommunications systems for clients, ensuring optimal performance and customer satisfaction.
  • Provided on-site technical support, resolving issues promptly to minimize downtime.
  • Conducted routine maintenance and troubleshooting of equipment, enhancing system reliability.
  • Collaborated with sales teams to identify client needs and propose tailored solutions.
  • Implemented effective upselling strategies by identifying additional product needs among existing clientele base.

Education

Hospitality Administration And Management

Hillsborough Community College
Tampa, FL

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Outgoing personality

Customer service expertise

Hospitality service expertise

Service-oriented mindset

Suggestive selling

Team training and development

New hire training

Sales expertise

Staff management

Outstanding customer service

Identification verification

Timeline

Tech

Hometeam Pest Control
09.2024 - 12.2025

Bartender

Bonefish Grill
04.2015 - 11.2023

Order Selector

Harbor Freight and Tool
04.2012 - 08.2013

Manager/partner

Beef O’Brady‘s
01.2002 - 10.2012

Sales Technician

Lucent Technology
05.1999 - 05.2001

Bartender

Burns Steakhouse

Hospitality Administration And Management

Hillsborough Community College
Donald Durfee