Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Flakes

Dorchester,MA

Summary

Reliable sales associate skilled in team collaboration and customer engagement. Experienced in training new staff on effective sales techniques while maintaining a visually appealing store environment. Committed to fostering customer loyalty through excellent service.

Overview

10
10
years of professional experience

Work History

Sales Associate

Home Depot
Dorchester, MA
07.2015 - 10.2025
  • Enhanced customer experience by providing knowledgeable product recommendations and solutions.
  • Maintained a clean and organized sales floor, optimizing product visibility and accessibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed inventory levels, ensuring accurate stock availability and reducing discrepancies.
  • Trained new team members on sales techniques and customer engagement strategies.
  • Resolved customer inquiries efficiently, fostering loyalty and repeat business.

Education

Communications

Hampshire College
Amherst,MA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Listening skills
  • Excellent people skills

Timeline

Sales Associate

Home Depot
07.2015 - 10.2025

Communications

Hampshire College