Donald Greene
Summary
Highly motivated, solutions oriented, well- rounded sales professional offering excellent leadership skills, strong technical aptitude, extensive and successful wholesale and B2B sales experience in the water and thermal industries.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/President
Upstate NY Water Treatment LLC
10.2020 - Current
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Founded and managed Water Treatment business, growing revenue to $150,000 in first year.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Consulted with customers to assess needs and propose optimal solutions.
- Grew second year revenue to $350,000 @ 50% Gross Profit
- Successfully maintained zero overdue accounts receivable balance from start of business to present
Division Manager
Blake Water Solutions
10.2017 - 10.2020
- Responsible for increasing organic water treatment sales as well as identifying and developing new sales opportunities on a national level with wholesalers and large water treatment installers
- 2018 Increased YOY revenue by 18% and overall GP by 1.5%
- 2019 YTD revenue increase of 37.5% and overall GP by 1.5%
- Develop and implement sales initiatives within Blake Group segments (Distribution, aftermarket, commercial and industrial markets) to drive increased annual water treatment sales and profitability
- Coach internal and external sales personnel on water treatment sales and applications
- Conduct technical water treatment training for internal, external sales personnel and installers
- Develop and execute annual sales plan and budget
- Build and maintain relationships with key account decision makers and specifying engineers
- Oversee water treatment production operations to ensure efficiency as well as quality standards are being maintained on a daily basis
- Initiate new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy
- Grow market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 37.5% revenue increase
- Manage a team of 8 individuals ranging from production staff to Sales Engineers.
Division Manager
Blake Equipment
03.2005 - 10.2018
- Responsible for daily operations and management of a $ 9MM division that included sales, operations , project management and service for industrial, commercial and residential thermal and water markets
- Developed branch level and individual sales plans and forecasts with executive leadership team
- Ensured effective control of sales processes and utilization of CRM (Goldmine) to achieve sales objectives
- Effectively resolved customer issues regarding sales and service
- Planned and conducted on-going training for personnel regarding customer service skills, selling techniques and safety and policy procedures
- Developed, implemented and maintained performance standards, measurements and corrective devices for all division employees
- Interviewed and recruited for division as needed
- Evaluated staff performance, provided salary recommendations and administered disciplinary actions consistent with company policy
- Assisted in development and local implementation of marketing programs to ensure vendor partner market share and profit growth
- (Gould's Water Technology, Rheem Water Heaters, Utica Boiler, Biasi Boilers, Advanced Drainage Systems, National Pipe and Plastics, Zurn pex, Flexcon Tanks, Clack Corp, and Pentair Filtration).
Inside Sales Representative
Blake Equipment
10.2003 - 03.2005
- Prioritized daily workflows, including all inbound calls, quotes and sales related inquiries
- Worked closely with outside sales to provide product quotations and specifications
- Designed and quoted water well, water treatment, hydronic heating, geothermal, municipal booster and waste water systems
- Work with management to effectively resolve customer issues
- Entered and followed through on vendor returns and credits
- Collaborated with warehouse personal and drivers to schedule vendor incoming shipments as well as customer deliveries
- Worked with accounting to set up new customer accounts and establish sales terms
- Maintained customer account information
- Recorded prospect contact information to pass along to sales and management
- Entered and maintained customer orders.
Education
High School Diploma -
Stamford Central School
Stamford, NY06.1995
Skills
- Sales leadership
- Profit and loss statement proficiency
- Budget administration
- Performance improvements
- New business development
- Strategic planning
- Sales processes (IMPACT Sales and IMPACT Sales Management)
- Coaching and mentoring
- Sales presentations
- B2B sales
- Wholesale distribution
- Strategic account development
- Territory management
- Account management
- Direct sales
- Accomplished manager (Division of the year 2009, 2010, 2012, 2016)
- Sales reporting (Goldmine, MITS)
- Microsoft Excel
- Microsoft Word
- Lawson
- Microsoft Power Point
- Business Planning
- Cost Reduction
- Operations Management
- Budget Development
- Project Estimating
- Relationship Building
- Small Business Operations
Certification
- WQA CWR
- IMPACT Sales Management Certified
- IMPACT Sales Certified
Affiliations
- WQA, Member, 2003, Present
- EWQA, Board of Directors, 2018, Present
- EWQA, Membership Committee Chairman, 2018, Present
- National Ground Water Association, Member, 2003, Present
Jiu Jitsu, Fishing, Tournament Bass Fishing
Started Brazilian Jiu Jitsu in October 2021 as a way to exercise, relieve stress and satisfy my competitive side.
Fished bass tournaments with Susquehanna Bass Association, BASS Northern Opens, Cashoin Rods Opens, and many more from June 2008-October 2016.
I now enjoy fun fishing with my son and family whenever i have a chance to get out on the water.
Timeline
Owner/President
Upstate NY Water Treatment LLC
10.2020 - Current
Division Manager
Blake Water Solutions
10.2017 - 10.2020
Division Manager
Blake Equipment
03.2005 - 10.2018
Inside Sales Representative
Blake Equipment
10.2003 - 03.2005
High School Diploma -
Stamford Central School
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