Donald Guynn
Tigard,OR
Summary
Professional and experienced rental management professional prepared for leadership in branch operations. Proven ability to optimize fleet utilization, drive customer satisfaction, and streamline rental processes. Strong focus on team collaboration to achieve results and adapt to changing needs. Skilled in conflict resolution, financial management, and customer service, with reliable and flexible approach.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
Work History
Branch Rental Manager
Enterprise Mobility
08.2020 - Current
- Implemented innovative inventory management techniques to reduce vehicle downtime and increase availability for customers.
- Managed budgets effectively to ensure optimal allocation of resources across various initiatives within the branch location.
- Promoted brand awareness locally through community engagement activities such as sponsorships, charity drives, or networking events targeting key stakeholders in the area''s rental market ecosystem.
- Developed comprehensive sales plans that outlined short-terms targets as well as long-term objectives aimed at expanding the branch''s customer base.
- Fostered a positive work environment by promoting teamwork, open communication, and proactive problem-solving.
- Delivered exceptional customer experiences by consistently meeting or exceeding expectations in terms of service quality and speed of delivery.
Assistant Manager
Enterprise Mobility
01.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Management Assistant
Enterprise Holdings
06.2017 - 12.2017
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
Management Trainee
Enterprise Holdings
12.2016 - 06.2017
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
UAA Ticket Office
University of Florida
07.2015 - 12.2016
- Established strong relationships with local businesses, community organizations, and schools to promote group sales opportunities.
- Contributed towards increasing online ticket sales through effective use of social media platforms.
- Managed daily cash reconciliations to ensure accuracy and accountability in financial transactions.
- Provided excellent customer service, addressing questions, concerns, and special requests with professionalism and courtesy.
Head and Assistant Coach
Gainesville Juniors
01.2010 - 04.2016
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Coach
Pk Yonge Developmental Research School
08.2013 - 11.2015
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
Education
Bachelor of Science - Sports Management
University of Florida
Gainesville, Florida12.2016
Skills
- Microsoft Office
- Business Planning
- Team Building
- Microsoft Excel
- Management
- Customer Service
- Marketing
- Coaching
- Office administration
- Operations support
- Staff training and development
- Sales strategy development
- Team leadership
- Workforce management
- Personable and friendly
Locations
- Portland, Oregon
- Gainesville, Florida
Timeline
Branch Rental Manager
Enterprise Mobility
08.2020 - Current
Assistant Manager
Enterprise Mobility
01.2018 - Current
Management Assistant
Enterprise Holdings
06.2017 - 12.2017
Management Trainee
Enterprise Holdings
12.2016 - 06.2017
UAA Ticket Office
University of Florida
07.2015 - 12.2016
Coach
Pk Yonge Developmental Research School
08.2013 - 11.2015
Head and Assistant Coach
Gainesville Juniors
01.2010 - 04.2016
Bachelor of Science - Sports Management
University of Florida
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