Donald Knoll

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

New store opening

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Assisted with hiring, training and mentoring new staff members.
• Trained new employees on proper protocols and customer service standards.

• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Assisted in recruiting, hiring and training of team members.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.