Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Donald Lacer

Donald Lacer

Farmers Branch,TX

Summary

Results-oriented professional with extensive experience in inventory control and team leadership at Eyemart Express. Demonstrated expertise in project management and effective communication, promoting a customer-focused environment. Proficient in Microsoft Office Suite and experienced in coaching associates to improve productivity and workplace safety.

Overview

13
13
years of professional experience

Work History

Material Handler

Federal Express
Farmers Branch, TX
07.2022 - Current
  • Operatesmaterial handling equipment to transport packages within the facility.
  • Sorts and organized parcels for efficient processing and distribution.
  • Inbound and outbound shipping throughout the day.
  • Any project assigned by the Department Head.

RDC Clerk II

Shaw Industries
Coppell, TX
07.2024 - 03.2025
  • Tracks trends in workload and identifies turn-time gaps.
  • Assist Production Managers in answering daily questions from the field to quickly identify and resolve service-related issues.
  • Receives and performs tasks from Service Manager and Shift Leads as relevant situations evolve.
  • Processed customer orders efficiently using company software systems.
  • Maintained accurate inventory records for flooring materials and supplies.
  • Assisted in coordinating shipments and deliveries with logistics teams.

Lens Area & Replenishment Lead

Eyemart Express
Farmers Branch, TX
06.2023 - 04.2024
  • Responsible for all lab jobs (in-house lab and Holt) shipped to stores.
  • Worked closely with the Purchasing Manager on inventory control.
  • Worked closely with customer service on store-related issues.
  • Disciplined and coached associates on negative work behaviors.
  • Coached associates on Best Work Practices.
  • Involved in the best inventory practices, involving implementing par levels.
  • Made sure production is completed safely and effectively on a daily basis.

Distribution Supervisor

Eyemart Express LLC
Farmers Branch, TX
03.2023 - 03.2024
  • Supervised daily distribution operations and ensured timely order fulfillment.
  • Coordinated shipping schedules with vendors to optimize delivery processes.
  • Managed inventory levels and maintained accurate stock records.
  • Trained and guided team members on safety protocols and best practices.
  • Implemented efficient workflows to enhance operational productivity.
  • Facilitated communication between departments to streamline operations.
  • Resolved customer inquiries regarding order status and delivery issues.
  • Trained staff on proper use of equipment, safety protocols, and operational procedures.
  • Managed relationships with carriers and couriers responsible for transporting goods between warehouses.
  • Conducted performance reviews for team members and provided feedback on areas for improvement.
  • Reviewed order fulfillment documents such as packing slips prior to shipment release.
  • Provided guidance and support to warehouse staff during peak periods or special projects.
  • Scheduled vehicle maintenance checks for company trucks and vans used in distribution operations.
  • Created reports on productivity metrics, labor hours used, and other relevant data points.
  • Oversaw loading, unloading of products from vehicles at designated warehouses, locations.
  • Monitored inventory levels, identified stock shortages, and ordered new materials as needed.
  • Investigated potential solutions when faced with unexpected delays or disruptions in services.
  • Implemented process improvements to streamline workflow processes throughout the organization.
  • Developed strategies to improve operational efficiency and reduce operating costs.
  • Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation.
  • Coordinated with vendors regarding any discrepancies related to product availability or pricing.
  • Streamlined operational efficiencies by hiring and training staff to drive growth initiatives.

Process Assistant

Eyemart Express LLC
Farmers Branch, TX
03.2021 - 03.2023
  • Coordinated process documentation and workflows to enhance operational efficiency.
  • Assisted team members with daily task management and prioritization of responsibilities.
  • Developed training materials for onboarding new staff and process understanding.
  • Facilitated communication between departments to streamline information sharing.
  • Analyzed existing processes to identify areas for improvement and optimization.
  • Implemented standard operating procedures to ensure consistency in operations.
  • Supported the management team in project planning and execution of initiatives.
  • Provided support to team members in resolving process-related issues.
  • Identified areas for improvement and recommended solutions to optimize processes.
  • Monitored process performance to ensure compliance with established standards.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Facilitated training sessions for staff on how to use newly implemented processes effectively.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Assisted in the development of efficient and effective process protocols.
  • Coordinated cross-functional activities necessary for successful implementation of new processes.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Collaborated with colleagues to develop innovative solutions for complex problems.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Drove customer feedback to deliver information to management for corrective action.

Warehouse Clerk

Eyemart Express LLC
Farmers Branch, TX
04.2012 - 02.2021
  • Operated forklifts and pallet jacks to move materials efficiently.
  • Assisted in loading and unloading shipments in a timely manner.
  • Maintained a clean and organized warehouse environment for safety compliance.
  • Documented shipment discrepancies and communicated issues to supervisors promptly.
  • Stocked shelves with received products in designated areas.
  • Organized warehouse space by moving materials to appropriate locations.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Assisted with physical inventories as needed.
  • Verified received goods by comparing with purchase orders.
  • Received, unpacked and inspected incoming shipments of merchandise.
  • Loaded and unloaded trucks with hand truck or pallet jack.
  • Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
  • Identified, counted and verified stock items.
  • Prepared inventory for shipment by attaching tags and labels.
  • Maintained accurate inventory records using computerized tracking system.
  • Wrapped finished products for storage or shipment using shrink wrap machine or other wrapping equipment.
  • Processed returns from customers and suppliers efficiently and accurately.
  • Examined packages and goods for damage and notified vendors of replacement needs.

Education

Bachelor of Science - Hospitality Management

Sam Houston State University
Huntsville, TX
01.2005

Skills

  • Interviewing
  • Public speaking
  • Technical skills, Microsoft Office Suite
  • Time and project management
  • Team player
  • Tina/employment database
  • Communication
  • Emotional intelligence
  • HR and administration
  • Employee relations

Accomplishments

  • Safety Leader
  • Process Leader

Timeline

RDC Clerk II

Shaw Industries
07.2024 - 03.2025

Lens Area & Replenishment Lead

Eyemart Express
06.2023 - 04.2024

Distribution Supervisor

Eyemart Express LLC
03.2023 - 03.2024

Material Handler

Federal Express
07.2022 - Current

Process Assistant

Eyemart Express LLC
03.2021 - 03.2023

Warehouse Clerk

Eyemart Express LLC
04.2012 - 02.2021

Bachelor of Science - Hospitality Management

Sam Houston State University

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