Donald Lee Kimzey
Coweta
Summary
Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lowe’s Home Improvement
09.2020 - 09.2023
- Responsible for training, coaching, mentoring and overseeing Customer Service Associates and Sales Specialists. Ensured all Customer needs were met, and complaints were promptly addressed.
- Duties
- Oversaw day-to-day department operations
- Performed employee evaluations
- Ensured department sales plan is met
- Accomplishments
- Increased sales from 9% to 23% over plan
- Led all departments in sales
- Increased Specialists sales from 21% to 38%
Self-Employed Owner
Arctic Shaved Ice, LLC
05.2015 - 08.2021
- Owned, managed, and operated a seasonal Hawaiian shaved ice business that provided exceptional service and a quality product. Responsible for all aspects of business operations.
- Duties
- Oversees the activities of employees
- Hires, trains, and evaluates new employees
- Ensures business is properly functioning
- Accomplishments
- Started business from scratch
- Increased revenues by 10% annually for 4 years in a row
- Maintained a 5-star rating on all customer reviews
Operations Manager
US Army
08.2013 - 02.2015
- Oversaw daily operations for the Mission Command Training Program, the Army’s premier training command that trains the Army’s top leadership in preparation for future missions and operations. Responsible for all operational aspects for a team of 35 personnel within the organization.
- Duties
- Ensured daily tasks and organization operations are completed
- Planned and facilitated executive level meetings
- Counseled and mentored subordinates
- Accomplishments
- Established current standard operating procedures within the team
- Commended by organization director for outstanding operational support
- Received superior rating on latest employee evaluation report
Family Readiness Liaison
US Army
10.2009 - 07.2012
- Served as the Family Readiness Liaison for an organization with 703 employees. Responsible for the well-being and care of more than 300 family members. Built family self-sufficiency through community and individual programs. Advised company director on best solutions for family related issues.
- Duties
- Assisted employee family members during deployment
- Organized community events and fundraisers
- Accomplishments
- Recognized as the community Volunteer of the Year 2010
- Served as lead organizer for “The Spouses Challenge” 2011
First Line Supervisor
US Army
02.2007 - 09.2009
- First line supervisor to 10-20 employees in a heavy equipment company. Responsible for maintaining operational readiness for all employees and equipment valued in excess of $800,000.
- Duties
- Maintained mechanical readiness for all heavy equipment
- Trained and mentored employees
- Maintained 100% accountability of all equipment
- Accomplishments
- Recognized by Battalion Commander as top supervisor in 2008
- Led Platoon in over 100 combat patrols without incident or injury
Team Leader
US Army
02.2003 - 01.2007
- Team leader for an air assault company, capable of worldwide deployment within 36 hour notification to accomplish any mission. Responsible for the training, discipline and morale of 3 employees and equipment in excess of $25,000.
- Duties
- Supervised readiness and physical training
- Trained subordinates to be highly proficient on specialized equipment
- Accomplishments
- Led team in over 200 combat patrols without incident or injury
- Completed Air Assault school in top 5% of class
Education
No Degree - Architectural Drafting
Oklahoma State University Institute of Technology
Okmulgee, OK05-2026
Associate of Applied Science -
Oklahoma State University Institute of Technology
Okmulgee12-2024
Diploma -
Morris High School
Morris, OK05-1996
Skills
- Customer engagement
- Problem resolution
- Workplace safety
- Customer service
Certification
- Kauffman FastTrac, New Venture for the Veteran Entrepreneur, Kansas City, MO
- Senior Leaders Course, US Army, Fort Benning, GA
- Advanced Leaders Course, US Army, Baumholder, Germany
- Primary Leadership Development Course, US Army, Grafenwoehr, Germany
Awards
Lowe’s Service Star Awards (5), Senior Leaders Course Commandants List, Army Commendation Medal (5), Army Achievement Medal (2), Meritorious Outstanding Volunteer Service Medal, Community Volunteer of the Year 2010
Timeline
Department Supervisor
Lowe’s Home Improvement
09.2020 - 09.2023
Self-Employed Owner
Arctic Shaved Ice, LLC
05.2015 - 08.2021
Operations Manager
US Army
08.2013 - 02.2015
Family Readiness Liaison
US Army
10.2009 - 07.2012
First Line Supervisor
US Army
02.2007 - 09.2009
Team Leader
US Army
02.2003 - 01.2007
No Degree - Architectural Drafting
Oklahoma State University Institute of Technology
Associate of Applied Science -
Oklahoma State University Institute of Technology
Diploma -
Morris High School
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