Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Donald Pash

Donald Pash

Sales Manager
Howell,MI

Summary

Exceptionally talented car sales professional with extensive background in ensuring customer retention and profitability by recruiting qualified sales personnel, assuming responsibility for appraising, purchasing, reconditioning, displaying and merchandizing the used vehicle inventory. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Sales Manager

Szott M-59 Toyota
Waterford, MI
Oct 2017 - 03.2020
  • Identify and investigate variances to interpret financial results and set accurate forecasts
  • Improving processes by implementing cross-functional efforts in customer service and product knowledge
  • Managing high volumes of customers in fast-paced, risk-based environment
  • Coached 12 Sales associates in product specifications, Sales incentives and selling techniques, increasing customer satisfaction ratings
  • Held weekly meetings with other managers to identify techniques to overcome Sales obstacles
  • Increased monthly AVG. net new Sales from $-18000 to $+25000 and exceeded goals for Sales, revenue and profit margins

Used Car Manager

Lafontaine Ford
Lansing, MI
07.2014 - 09.2017
  • Studied and researched market to make informed buying decisions for location
  • Stayed in constant contact with sales staff, customers and other management team to achieve maximum productivity
  • Making plans to obtain forecast goals and objectives while assisting sales force in setting aggressive yet achievable monthly goals and provide them support to meet these goals
  • One on one meetings with sales staff on personal level for any advice or guidance to keep them in right direction with positive attitude

Finance Manager

Lafontaine Ford
Lansing, MI
12.2012 - 07.2014
  • Worked directly with lenders to ensure rapid responses to contracts being cashed, as well as submitting new apps
  • Kept close eye to detail making sure all proper documents were present and completed before going to lender
  • Constantly engaged in monthly program changes for each individual lender including any month end specials

Salesman

Brighton Ford
Brighton, MI
02.2004 - 12.2012
  • Excellent in new customer development, market research, negotiations, communications, and customer complaints
  • Goal oriented, self motivated team player with excellent problem solving skills
  • Strong conflict resolution; able to see big picture and identify core issues

Education

GED -

Brighton High School
Brighton, MI

Skills

  • Effective leader
  • Staff training/development
  • Conflict resolution
  • Consistently meet goals
  • Organized
  • Customer service-oriented

Certification

AFIP Certified Professional in Financial Studies
Ally MRO training Certified in Manager Retail Operations

Timeline

Used Car Manager

Lafontaine Ford
07.2014 - 09.2017

Finance Manager

Lafontaine Ford
12.2012 - 07.2014

Salesman

Brighton Ford
02.2004 - 12.2012

General Sales Manager

Szott M-59 Toyota
Oct 2017 - 03.2020

GED -

Brighton High School

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Donald PashSales Manager